Coastal Chevrolet Santa Barbara - Service Center
Santa Barbara, CA
185 Reviews of Coastal Chevrolet Santa Barbara - Service Center
I always bring my vehicle here for service. Maybe it's my fault with the many problems I've been encountering with customer service and finding a solution to my vehicle's problem. If I knew of Maybe it's my fault with the many problems I've been encountering with customer service and finding a solution to my vehicle's problem. If I knew of a mechanic who I could trust I wouldn't be returning. The communication from this dealership I feel needs work. I understand it's a new owner, but customers who feel they are putting their vehicle in the hands of a professional should get a lot more feedback and an explanation. Not a phone call from an employee who doesn't know what's going on. More
The dealership service dept staff was very helpful. Even though the call center gave me incorrect information and booked the service during the lunch hour when the mechanic was on break, they immediate Even though the call center gave me incorrect information and booked the service during the lunch hour when the mechanic was on break, they immediately rescheduled and got the car turned around rapidly. More