99 Reviews of Coastal Hyundai - Service Center
I purchased a 2002 Hyundai Sonata with only 80,000 from Coastal in August of 2012. I traded in a 2001 Nissan Xterra. I recently had taken a new job and was commuting farther and needed a more fuel effeci Coastal in August of 2012. I traded in a 2001 Nissan Xterra. I recently had taken a new job and was commuting farther and needed a more fuel effecient vehicle. I brought the car home and within 2 days noticed that both the valve cover gasket and the oil pan gasket were leaking profusely. The dealership then "replaced" the gaskets for me. It looked more like caulked them to stop them from leaking. After I got the car back, the alternator and battery both went out (not their fault,just bad timing). Then a few months later, I can;t even get gas in the car and I had to change a "Fuel Vapor Recovery Canister". Then after that didn;t fix the issue, it cost me another almost $600 to finally remedy the situation. In the process of this, they lost my appointment at the service department and I had to sit with a car that could only be fueled from a 5-gallon can for more than a week. I know that it may sound petty, but when I bought the car, I was preached to how reliable it was and I have had nothing but the opposite experience. I will NEVER step foot in this dealership again, and will never again own another Hyundai. I have spend more in repairs in 6 months on this Sonata that I did in over 3 years in my Nissan, now that I need another car, I'm going to buy an Altima. More
Daryl and the Service Manager were very helpful and work was done in timely manner. I had a problem with left headlight also which was taken care of besides the reasons I had come in for service. was done in timely manner. I had a problem with left headlight also which was taken care of besides the reasons I had come in for service. More
Sales was very helpful, good follow-up after purchase, Sales was very helpful, good follow-up after purchase, very interested in my satisfaction with the product. Service was flexible, allowing me to ad Sales was very helpful, good follow-up after purchase, very interested in my satisfaction with the product. Service was flexible, allowing me to adjust my appointment, then being quick with service at about 1 hour, and telling me exactly what was planned, giving advice on service intervals based on my driving, and making sure I was satisfied. More
I worked with Amanda Trainer and had my 2006 Azera in for an oil change and detailing. Very satisfied as usual with both Amanda and the quality of service received. an oil change and detailing. Very satisfied as usual with both Amanda and the quality of service received. More
Carmen Birkhead is a definite asset to your service Dept. She came out to the waiting room four times informing me as to the status of my car. She was pleasant ,courteous, and efficient, a great employ Dept. She came out to the waiting room four times informing me as to the status of my car. She was pleasant ,courteous, and efficient, a great employee !! More
The service was quick, the people were very polite, the waiting area very comfortable. I saw all this when we purchased our Hyundai so I did not mind the trip from Port St. Joh. waiting area very comfortable. I saw all this when we purchased our Hyundai so I did not mind the trip from Port St. Joh. More
My husband usually brings our cars in for service, but i took in the car this time. I am impressed with the manner you drop off the car and obtain service. We always enjoy our sales trips with John Lyons. took in the car this time. I am impressed with the manner you drop off the car and obtain service. We always enjoy our sales trips with John Lyons. He makes buying cars easy More
Paperwork was ready when I arrived for my appointment. Service was completed in an acceptable timeframe as I waited in lobby. Coffee and popcorn were very good. Service was completed in an acceptable timeframe as I waited in lobby. Coffee and popcorn were very good. More
waited almost 2 hours for an oil change/tire rotation, with an appointment. Service charges are too high for me. I use non-dealer mechanic, for most service needs. with an appointment. Service charges are too high for me. I use non-dealer mechanic, for most service needs. More
I LOVE Coastal Hyundai, from Steve who sold me my Sante Fe with NO pressure at all and Never treated me like a dumb female, unlike the sales people at Kia which I will never deal with again, to Daryl and K Fe with NO pressure at all and Never treated me like a dumb female, unlike the sales people at Kia which I will never deal with again, to Daryl and Ken n service who always greet me and my daughter with a big HI and get me in and out very quickly. I am planning in buying my husband a vehicle soon and I will be going back to Steve for it. Thank you for everything. Alice Saucier More