Coastal Hyundai - Service Center

Service was fine. Oil change went well. They looked at other items that asked about, too. Now onto the purchase on May 25th, 2012. I'm still upset that I wasn't offered pricing based on me being a Chase other items that asked about, too. Now onto the purchase on May 25th, 2012. I'm still upset that I wasn't offered pricing based on me being a Chase Bank employee. I mentioned it to three different people. Gene, Rishi, and Brad but noone seemed to want to offer me the discount. Later, when i produced the paperwork for the discount program, Gene said that the dealership would be incentivized also but it was too late since I already signed the contract, but WHY???...when I mentioned to all three of them, prior to the sale that I work for Chase Bank, no one mentioned that the dealership participates in the Hyundai Circle employee discount program. Just another line of proof that dealerships and salesmen take pride screwing people out of every penny possible. That's $20 a month extra I now have to pay, which is $1,200 for the life of the loan. I think it's poor business that the discount cannot be applied retroactively. If you would like to save face and call me back in to renegotiate the contract, that would be much appreciated. More

very professional service work done on time and done right looking forward to the next time I come in for more service work to be done right looking forward to the next time I come in for more service work to be done More

I was greeted immediately upon arrival, informed of the length of time I would be waiting for my service and offered a shuttle back home if necessary. I was also informed of a recall that was issued on the length of time I would be waiting for my service and offered a shuttle back home if necessary. I was also informed of a recall that was issued on the side curtain airbag and the parts were ordered so the service can be performed in the near future. My car was ready when promised. Great service. More

Appointment was set and I was taken at exactly the right time. Was told by emloyee that the oill & filter change may take a little longer because there were lots in. All expecdted items on the work order we time. Was told by emloyee that the oill & filter change may take a little longer because there were lots in. All expecdted items on the work order were completed to my satisfaction. More

John was professional in his approach and he kept his promise and called me when my car was ready. He addressed other questions I had about the maintenance of my car. Amanda is the best! She is a very promise and called me when my car was ready. He addressed other questions I had about the maintenance of my car. Amanda is the best! She is a very good Customer Service Rep. More

Coastal is the best dealership I've ever seen, from sales thru to service. This particular visit was fantastic from the initial greeting until I picked my vehicle up. thru to service. This particular visit was fantastic from the initial greeting until I picked my vehicle up. More

Everyone at Coastal in service department, Eric Bush excellent. I like the new look very much. The waiting area is great, so is coffee. I bought a Sonata in 2002 from Coastal, still have and almost 2 excellent. I like the new look very much. The waiting area is great, so is coffee. I bought a Sonata in 2002 from Coastal, still have and almost 200,000 miles and still running perfect. Hardly ever used warrenty that is how good car was built. More

I was with a flat tire and accident both within 4 days. I was in a bind having to drop the vehicle off to get the tire fix all while processing the accident claim. The team at Costal put me in a loaner (H I was in a bind having to drop the vehicle off to get the tire fix all while processing the accident claim. The team at Costal put me in a loaner (Hal, Tom and one of the Sales manager). This was a big help all the while the dealership ordered in my replacement tire. What a team your dealership has! Pleased again, Ariel Bermudez 2012 Electrolyte Veloster More

I would recommend but with hesitation. Every time I have come in for a repair, it has not gone as it should. There has been communication errors, parts not in, issues not corrected but stated they were, ch come in for a repair, it has not gone as it should. There has been communication errors, parts not in, issues not corrected but stated they were, checklist paperwork is a joke not every tech actually takes the tome to accurately assess the tires and brakes. Within a one week visit I had two opinions on my tires. The first visit they were bad, and they are as I know, then the next visit they were fine giving me a false sense of security. Has to make me wonder about the actual repair. Doesn't give me a whole lot of confidence. Although the repair department tries to have it together, it still doesn't run like it should. I also resent the fact that they push the sales of repairs to make a commission. It is blatantly obvious and obnoxious. More

The service guys are always very friendly. They also took the time to take a look at a dent I received from something hitting the side of my car while driving. Even though they were very busy, they stil took the time to take a look at a dent I received from something hitting the side of my car while driving. Even though they were very busy, they still took the time to take a look and give me an estimate. I was also in and out very quickly which is always a great thing! More