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Coastal Nissan
Norwell, MA
1,163 Reviews
AT COASTAL NISSAN, WE GO ABOVE AND BEYOND TO DELIVER THE BEST EXPERIENCE POSSIBLE AT OUR DEALERSHIP!
We pride ourselves in providing highly competitive pricing on our entire inventory of new and pre-owned vehicles.
Our mission at Coastal Nissan is to provide the very best buying experience and follow with a phenomenal service experience through the lifetime of your vehicle. We make it easy to do business with us. From transparent, up-front pricing to easy in and out service, our goal is to be unlike the competition and get it right the first time without complications.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
By Type
Showing 1,163 reviews
January 17, 2024
Waited for the vehicle. Dealership was in communication with Nissan to recommend solution for dead battery. Was not approved for new battery but had to sit there for over Dealership was in communication with Nissan to recommend solution for dead battery. Was not approved for new battery but had to sit there for over 4 hours. Service associate did keep me informed but feel Nissan could have made a decision on recommended solution sooner or just replace the battery. Conflicted honestly as the Coastal Service team is outstanding. However, feel they were caught waiting on a successful corporation to make a decision rather than empowering them to take care of their customer. More
by lauriedunn07
Verified CustomerEmployees Worked With
Neither handled my request
January 17, 2024
The team was responsive. Lance and Steve answered all questions. When I did not see the car I qant d they negotiated with a dealer of the Cape to get it for me. Very happ Lance and Steve answered all questions. When I did not see the car I qant d they negotiated with a dealer of the Cape to get it for me. Very happy to deal with them . More
by PBSJOSTEDT
January 17, 2024
Great service, as always! I always feel confident that my car will be well-serviced. The customer service is unmatched…friendly, responsive and reasonable. I always feel confident that my car will be well-serviced. The customer service is unmatched…friendly, responsive and reasonable. More
by RMah6157
Employees Worked With
January 17, 2024
George is always pleasant and fair. He takes me in right away. I’ve been a customer since he started and he is a pleasure to work with. Highly recommend him and coastal service. He takes me in right away. I’ve been a customer since he started and he is a pleasure to work with. Highly recommend him and coastal service. More
by sunreylady
Employees Worked With
January 17, 2024
Always listens to what I need. Great attention to detail. Explains what needs to be done before job is completed Great attention to detail. Explains what needs to be done before job is completed More
by GRANEYFAMILY
January 17, 2024
Everyone was great to work with. They made make you feel comfortable. There was no pressure. Great experience from start to finish. They made make you feel comfortable. There was no pressure. Great experience from start to finish. More
by ACR
January 17, 2024
George and team are great -friendly and professional. They never try to push you on work you don’t need. I love that they qualify the estimated services with yellow (needed but not now) and red (needed n They never try to push you on work you don’t need. I love that they qualify the estimated services with yellow (needed but not now) and red (needed now) and costs involved, I highly recommended Coastal Nissan and their service department. More
by glincoln4869
Employees Worked With
January 17, 2024
Love this dealer. Family has now purchased 6 cars from Coastal since 2013. Planning to get my daughter a new Nissan in 2024. Family has now purchased 6 cars from Coastal since 2013. Planning to get my daughter a new Nissan in 2024. More
by K Grinnell
Employees Worked With
Other Employees :
Richard Grant, Jake Arena
January 17, 2024
Great service, customer service, knowledgeable guys! Very nice! The last few times I’ve been in, it has been real quick!! Very nice! The last few times I’ve been in, it has been real quick!! More
by sburry15
January 17, 2024
Lance provided suitable options after listening to my car request and features I wanted. To my surprise I pitched my first SUV. I am very happy with it also Lance has been available post sale for questions request and features I wanted. To my surprise I pitched my first SUV. I am very happy with it also Lance has been available post sale for questions More
by issykh1862
Employees Worked With
Other Employees :
Sean Callis, Richard Grant, Jake Arena
