Coastal Nissan

Very courteous, Feel like a family atmosphere. Work was done quickly got me in and out Work was done quickly got me in and out More

Dealership did not charge over MSRP sales person Billy was excellent and this is my fourth purchase very happy was excellent and this is my fourth purchase very happy More

Quick service, always have coffee, for my service done quickly and a very friendly staff. The end. quickly and a very friendly staff. The end. More

Excellent service work, good communication on the problem and the fix. Dealer resources with local shop feel. and the fix. Dealer resources with local shop feel. More

Always very friendly and certainly know what they're doing. The waiting room area is comfortable and allows me to work while I wait for my car to be serviced. doing. The waiting room area is comfortable and allows me to work while I wait for my car to be serviced. More

From buying the car through to service, Coastal Nissan has done a fantastic job. Clean areas, polite people, Great sales staff! has done a fantastic job. Clean areas, polite people, Great sales staff! More

Tyler Buckridge, was a great salesman. The sales manager, finance manager, and Coastal Nissan's business practices get zero stars. They are HORRIBLE to do business with. They are deceitful The sales manager, finance manager, and Coastal Nissan's business practices get zero stars. They are HORRIBLE to do business with. They are deceitful and insist their vehicles MUST be financed through Nissans finance company. Upon questioning Nissan Finance, they informed us that Coastal Nissan gets kickbacks for every vehicle financed through them. The sales & finance managers refused to accept any cash/check/credit card payment for the vehicle demanding total amount MUST BE financed through them. Finance manager said "it was not because of covid, but because the dealership needed the kickbacks to keep the business going." Run run run from this dealership. More

Typical dealership service. Leased an Armada from them and pre-purchased the oil changes and tire rotation package. After only 18K miles all 4 tires need to be replaced. I was told by the garage that fa and pre-purchased the oil changes and tire rotation package. After only 18K miles all 4 tires need to be replaced. I was told by the garage that failed my inspection sticker the tires weren't rotated. When I brought this to Coastal's attention they put blame on the car needing an alignment. The car was brought in for service at 5K and 11K and no recommendation from them that an alignment was needed. They then proceeded to show me a print out on how bad the alignment was and refused to even match Townfair Tires price for 2 new tires and an alignment. Since I had a failed inspection I brought the car to Townfair for new tires and an alignment. There I was informed I needed 4 new tires not just 2. Since I have young kids I went ahead and replaced all 4 tires. After the service was complete I asked if the wear on the tires was from the alignment being off, it was then I was informed that the alignment wasn't far off and shouldn't have had any effect on the tires fast wear. Not only has Coastal denied any negligence but showed me a false alignment report. Needless to say I won't be going back for the remainder of my services appointments and certainly won't be purchasing or leasing a car here ever again. More

Follow up about my sticker reimbursement, Steve d called me and fixed everything. He even gave me a gift card to show good faith. Just a communication issue, now fixed. Thanks Steve so much. me and fixed everything. He even gave me a gift card to show good faith. Just a communication issue, now fixed. Thanks Steve so much. More