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Coastal Nissan

Norwell, MA

4.8
1,152 Reviews
AT COASTAL NISSAN, WE GO ABOVE AND BEYOND TO DELIVER THE BEST EXPERIENCE POSSIBLE AT OUR DEALERSHIP! We pride ourselves in providing highly competitive pricing on our entire inventory of new and pre-owned vehicles. Our mission at Coastal Nissan is to provide the very best buying experience and follow with a phenomenal service experience through the lifetime of your vehicle. We make it easy to do business with us. From transparent, up-front pricing to easy in and out service, our goal is to be unlike the competition and get it right the first time without complications.
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109 Accord Park Drive

Norwell, MA

02061

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Showing 1,152 reviews

October 18, 2018

Thorough, professional and a man of his word Frank help me get out of a bad situation with a SUV I owned. He promised me he’d get me into a vehicle I wanted at a price I could afford. He came thr More

by Coach66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Richardson
Jan 29, 2025 -

Coastal Nissan responded

Thanks Coach66, for sharing your feedback with our team at Coastal Nissan.

October 17, 2018

Quick, friendly and reasonable price I did a lot of web searching to find the model I wanted around the state. The advertised prices at Coastal were among the best for certified pre-owned More

by Nissanbuyer2
Recommend Dealer
Yes
Employees Worked With
Frank
Jan 29, 2025 -

Coastal Nissan responded

Thank you Nissanbuyer2, again for your review.

October 17, 2018

Friendly staff, great buying experience The sales personnel (Frank) and sales management team (i.e Romi) were friendly and did not pressure the sale. I had a good experience and got a good p More

by SHHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Richardson
Jan 29, 2025 -

Coastal Nissan responded

Thank you SHHER, For you positive feedback of our sales team at Coastal Nissan.

October 17, 2018

Great Experience All around great experience buying a car. Frank was very friendly and helpful throughout the entire process. I would go back to buy another vehicle wh More

by RyanPB
Recommend Dealer
Yes
Employees Worked With
Frank
Jan 29, 2025 -

Coastal Nissan responded

Thank you RyanPB, for your positive feedback, We truly appreciate your business.

October 17, 2018

Frank is a great salesperson From the first moment I spoke to Frank on the phone until after the sale he was professional and did everything possible to make sure the sale went as More

by Nissan buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Richardson
Jan 29, 2025 -

Coastal Nissan responded

Thank you Nissan buyer, for sharing you review with our team at Coastal Nissan.

October 17, 2018

New car Frank helped my step dad get our cars. I got the car of my dreams which was a Nissan Rogue and I love it and I wouldn’t have got it without his help! More

by Kayla52999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
Jan 29, 2025 -

Coastal Nissan responded

Thank you Kayla52999, We're glad you had a good experience working with Frank and our team at COASTAL NISSAN.

October 17, 2018

Frank is a great salesperson Great experience with Frank at Coastal Nissan. He was friendly, helpful and professional all the way through. We did a lot of research to find the veh More

by ariellejuli6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
Jan 29, 2025 -

Coastal Nissan responded

Thank you ariellejuli6, We appreciate your feedback and your business.

October 15, 2018

Excellent experience I purchased a 2018 Nissan. A made a few e-mail enquiries before visiting the dealership. I was in and out in about 2.5 hours. I purchased from out of More

by Phantom06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Richardson Sean Callis
Jan 29, 2025 -

Coastal Nissan responded

Thank you Phantom06, We're glad you had a good experience purchasing your car , We look forward to seeing you again.

October 13, 2018

Fraud Brought car in March 2018 and it needed brakes and a few small things. Picked up car and paid $500 cash and $97 credit card and got my receipt. Notice More

by SC
Recommend Dealer
No
Employees Worked With
Other Employees : Tony
Oct 10, 2018 -

Coastal Nissan responded

Hi Susan - We were disappointed to see your review and wanted to revisit our earlier conversations about the situation with your brake repair work. We apologize for the confusion that initially resulted from a mistake on the repair order (listing the operation code for front brakes rather than rear brakes) and the suspicion that there may have been intentional deception. We did a thorough investigation and concluded that the work you requested and paid for was done properly to your vehicle. We are sorry to see you go as a customer but will remove your record from our regular maintenance reminders if that is your preference.

Oct 10, 2018 -

SC responded

Ok so answer my question. Did Tony erase the work I had done from the system so he could take the $500 dollars cash? I don’t care about the money as he stole from coastal not me but I do care that he erased from the system actual work I had done on my car. The answer would be yes as you had me come down to the dealership with the paperwork he manipulated and you made copies of everything and stated to me he removed the work from the computer. So YES please take me off your service reminders.

Oct 15, 2018 -

Coastal Nissan responded

We understand your frustration as this was a unique situation. The work done to your vehicle was not erased. We photocopied the original amounts that were printed before they were changed. The wrong operation code was used (front instead of rear brakes), but the part numbers needed for the rear brake operation were correct. I would be more than happy to create a work order and make a note that the wrong operation code was used so it will be in your permanent history. Please let me know if you are interested in that.

October 08, 2018

Amazing Experience I had been to multiple dealers until this dealership was highly recommended to me. I had the pleasure of working with Richard and Rami. They were bot More

by Mona Bazargani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Dow and Rami Rouchdy
Jan 29, 2025 -

Coastal Nissan responded

Thank you Mona Bzargani, for sharing your feedback with our team at Coastal.

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