
Coastal Nissan
Norwell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
By Type
Showing 1,162 reviews
Unimpressed I recently moved and didn't want to make the long drive to my dealership(Balise Nissan cape cod). I decided I'd give coastal a try. Was in 4/22 with 1 I recently moved and didn't want to make the long drive to my dealership(Balise Nissan cape cod). I decided I'd give coastal a try. Was in 4/22 with 11am appointment. I was having an oil change, and my drivers heat/cool seat wasn't working. I'm brand new too this dealership I had few questions. Those questions were answered with ah jeez I don't know and im not sure. Questions were about the one one rewards program. I was told he would inquire and come find me. Ok great thanks, never came to find me with answers, nor to update me. I was here for 2hrs! After the first hour I got up and looked out the window that views service area saw my car made note of time. I noticed the guys near my lift moving my car, I waited 20 mins. Then I sought out service department, response was oh I was just coming to get you. I know things take awhile but was it too much to update me in the 2 hrs, plus extra 20mins my car sat done! I really appreciated sitting here! Now it's 4/28 I'm back for the part to fix the seats. I asked when making appointment how long a job. Oh it's easy about hour. Ok great, I got here 1145 I'm currently still sitting here as I write this review 210p Again no ones come to update me, I go in search of service department. They inform me it wasn't what they thought at first. I needed another part, that's great you found the cause, but again some communication would have been nice. Especially when I entered into almost 2 hrs of being here. I'm sorry I guess I'm spoiled by my dealership(Balise Nissan) I won't be coming back here again. The service people were pleasant, but I feel communication could be worked on. More
Nate was awesome , very easy going. He was referred by a friend! Happy with my 2014 Nissan Rogue! Got my payments where I was comfortable at. Thanks again!! , very easy going. He was referred by a friend! Happy with my 2014 Nissan Rogue! Got my payments where I was comfortable at. Thanks again!! More
Repeat Customer. 4th Nissan from Coastal. . Why? Tom DiPesa - most helpful, honest person you will ever deal with in the car industry. Coastal's service department i 4th Nissan from Coastal. . Why? Tom DiPesa - most helpful, honest person you will ever deal with in the car industry. Coastal's service department is great too. Always on time and gets the work done quick. I absolutely love my 2015 new Nissan Rogue...best yet. More
Great sales experience..awkward logistics On the web site, the car we wanted to look at was listed in Hanover at Coastal VW. I clicked for directions under the car and arranged to meet my wife On the web site, the car we wanted to look at was listed in Hanover at Coastal VW. I clicked for directions under the car and arranged to meet my wife there on her way home from work. We got there and the VW salesman thirty feet away did not get up to greet us but yelled across the room asking what we were looking for. We told him as we walked to his desk. He still did not get out of his seat but told us that the car was actually at another branch 20 miles away. He was able to look up from his I phone once while we were with him!!! We decided to wait till the weekend and go to see the car. We went to Coastal Automotive in Cohassett and saw Lance and Mike. The car we wanted had been sold a few hours earlier. The two gentlemen suggested a Nissan Rogue based on our conversation and it turned out to be perfect. We made arrangements to purchase the Rogue and trade in our vehicle. Very pleasant buying experience, no canned sales pitches. This is where things get bizarre. Apparently because of Franchise rules, we had to complete the sale at Coastal Nissan 20 miles back, just north of Coastal VW. We met with Nick at Coastal Nissan the next morning after waiting 45 minutes to see him, because "We sold so many cars, sorry for the delay" Signed all the papers and arranged financing. Coastal charged $385 for document preparation which seems to be in the area that other dealers are at. OK now we completed the paperwork and we were told to drive our tradin back to Cohasset so they can switch the plates and we could take delivery. So back to see Lance and Mike again. Lance told us that because they sold so many cars, the registration would take a couple of days. Annoying after paying $385 for doc fee, but oh well. 3 business days later no word from Coastal so I called Lance for an update ,"We are at the mercy of Norwell." . I called Nick and never got a call back untill I spoke with the sales manager 2 days later. I am not even to go into the total lack of communication regarding the installation of a remote starter and a vehicle recovery system... More
Review of Coastal Nissan Cohasset MA I just purchased my 3rd vehicle from Coastal Nissan. Lance Ward made my purchase and return of a lease seamless. The entire staff at the Cohasset d I just purchased my 3rd vehicle from Coastal Nissan. Lance Ward made my purchase and return of a lease seamless. The entire staff at the Cohasset dealership is always helpful and efficient. I highly recommend them, More
Excellent service I dealt with Chris when servicing my 2012 juke, he was very friendly and helpful with letting me know exactly what needed to be serviced on my car. I I dealt with Chris when servicing my 2012 juke, he was very friendly and helpful with letting me know exactly what needed to be serviced on my car. I was very appreciative for all the help with my car, which Is in great condition! Overall, I would recommend anyone to go to coastal Nissan for service! More
Best. Service. Ever. These guys are honest and fair and I will never bring my Pathfinder anywhere else. I can trust the repairs they make are necessary and fair in price. These guys are honest and fair and I will never bring my Pathfinder anywhere else. I can trust the repairs they make are necessary and fair in price. More
great service I have had many dealings with car dealerships and coastal nissan is the best. Their service department is outstanding. I have been greeted by the most I have had many dealings with car dealerships and coastal nissan is the best. Their service department is outstanding. I have been greeted by the most personable service rep,Chris every time I come in for service.He is always pleasant,very honest and informative. More
Great Experience I leased a car form coastal because they had the best deal. I worked with Nate who made the process very easy. Thank you Coastal Nissan and Nate Billi I leased a car form coastal because they had the best deal. I worked with Nate who made the process very easy. Thank you Coastal Nissan and Nate Billings! More
Great service I really trust this dealership they are always honest and fair. It's the only place I go to service my Altima chris is service is really great to work I really trust this dealership they are always honest and fair. It's the only place I go to service my Altima chris is service is really great to work with. More