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Coastal Nissan

Norwell, MA

4.8
1,231 Reviews
AT COASTAL NISSAN, WE GO ABOVE AND BEYOND TO DELIVER THE BEST EXPERIENCE POSSIBLE AT OUR DEALERSHIP! We pride ourselves in providing highly competitive pricing on our entire inventory of new and pre-owned vehicles. Our mission at Coastal Nissan is to provide the very best buying experience and follow with a phenomenal service experience through the lifetime of your vehicle. We make it easy to do business with us. From transparent, up-front pricing to easy in and out service, our goal is to be unlike the competition and get it right the first time without complications.
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109 Accord Park Drive

Norwell, MA

02061

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Showing 1,231 reviews

September 20, 2018

Purchase of Used Nissan for my Daughter A Great experience on first time purchase of used car for my daughter. We selected 2014 Nissan Sentra which is perfect for her and was a great experi More

by DOWLS29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Coastal Nissan responded

Thank you DOWLS29, FOR YOUR REVIEW WE TRULY APPRECIATE YOUR BUSINESS.

September 17, 2018

Great Sales Experience I ended up purchasing a 2014 Certified Pathfinder. It was a very good sales experience. The salesperson was very patient as I test drove multiple ve More

by JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Di Pesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Coastal Nissan responded

Thank you JC, For sharing your positive review with our team at Coastal Nissan.

September 10, 2018

Best Experience Car Searching Coastal Auto Service did not only provide impeccable customer service but they provided me with information that left me feeling confident to purchase More

by jfontes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Coastal Nissan responded

Thank you jfontes, We're glad you had a good experience working with Lance and our sales team at Coastal Nissan.

September 08, 2018

Looking for a Certified Car Was interested in buying a Certified car and had been shopping around at several dealerships until we found one at Coastal Nissan. Met Lance Ward wh More

by jim
Price
Recommend Dealer
Yes
Employees Worked With
Lance Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Coastal Nissan responded

Thank you jim , For sharing your positive review with Lance and our sales team at Coastal Nissan.

September 02, 2018

Coastal auto service in Cohasset was excellent we were looking for a used car. What we found at the Cohasset Coastal was not only a great used vehicle but also great service from Lance and the team More

by K_Red
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Coastal Nissan responded

Thank you k_Red, We're glad you had a good experience working with Lance at Cohasset auto center, We appreciate your business and look forward to seeing you again soon.

August 21, 2018

An Atmosphere of Caring and Trust Purchasing an automobile is all about trust … and sensing that you, the customer, are cared about! The vehicle I purchased is the third vehicle I hav More

by alancop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Spolsino
Jan 29, 2025 -

Coastal Nissan responded

Thank you alancop, for you positive review, We truly appreciate your business.

August 03, 2018

Wonderful Experience at Coastal Nissan! My experience at Coastal Nissan was virtually painless! Lance Ward was professional, personable and went above and beyond to make my experience a tru More

by jules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron (Finance), Nick Spolsino
Jan 29, 2025 -

Coastal Nissan responded

Thank you jules, We're glad you has a good experience working with Lance at Coastal Nissan, We truly appreciate you business and look forward to seeing you again.

April 24, 2018

Fantastic and assuring experience! Car shopping has always been taxing, but working with Lance Ward and the team at Coastal Nissan truly changed that experience for my family. My husban More

by AGullins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Coastal Nissan responded

Thank you aGullins, for sharing your feedback with lance and our sales team at Coastal Nissan.

February 23, 2018

Excellent experience of buying an used car. I bought an used car, 2016 Nissan Versa, here. My agent, Tommy, helped me a lot to get my car ready as soon as possible. The condition of this car is More

by Neil Chen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Di Pesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2018

Sub par Long story short, there's no point in negotiating here because somewhere in small writing it says the deal you make with a sales rep is dependent on c More

by Andy rancourt
Recommend Dealer
No
Employees Worked With
Steve Delaney
Feb 27, 2018 -

Coastal Nissan responded

Andy – we were disappointed to see your review of our transaction. We met at the dealership on two separate occasions and reached a mutually agreeable deal for the pre-owned work van. Any dissatisfaction could have been addressed during our negotiations. We acknowledged that you potentially could get a lower financing rate and encouraged you to refinance if that was the case. In addition, we offered to unwind the deal to avoid having any negative feelings about the transaction but you declined. We went the extra mile to arrange for an out of state delivery. I apologize if the runner was late and the vehicle condition did not meet your expectations but we feel as though your representation of our transaction was not accurate. We strive for happy customers with every sale and wish you had voiced your concerns earlier in the process.

Feb 28, 2018 -

Andy rancourt responded

It's kind of hard to unwind a deal after I had driven 2 cars over 2 hours to trade in and the titles where already signed over and I'm back to square one in the car search. The van had to come to Connecticut to get a Vin check and get registered so I wouldn't say you went an extra mile to deliver it. All that aside the battery completely died and the serpentine belt started to squeal right when I got home and the driver side window regulator was halfway unbolted resulting in a clucking noise when the window gets rolled up. luckily I found out after visiting my local nissan dealer it still had the basic and drivetrain warranty so I didn't have to take a day off of work and drive to coastal. All of that plus having to wait a week for a new windshield that should have been done while the van sat at your lot since last thanksgiving resulted in the poor review you received, I'm sorry your disappointment in it but you could have done much better.

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