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Coastal Nissan
Norwell, MA
1,260 Reviews
AT COASTAL NISSAN, WE GO ABOVE AND BEYOND TO DELIVER THE BEST EXPERIENCE POSSIBLE AT OUR DEALERSHIP!
We pride ourselves in providing highly competitive pricing on our entire inventory of new and pre-owned vehicles.
Our mission at Coastal Nissan is to provide the very best buying experience and follow with a phenomenal service experience through the lifetime of your vehicle. We make it easy to do business with us. From transparent, up-front pricing to easy in and out service, our goal is to be unlike the competition and get it right the first time without complications.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
By Type
Showing 1,260 reviews
January 10, 2018
THEY DON'T CARE ABOUT THEIR CUSTOMER Contacted Coastal Nissan's service department to check over a used car prior to being purchased from an outside dealer. They told me the price was $12 Contacted Coastal Nissan's service department to check over a used car prior to being purchased from an outside dealer. They told me the price was $129 for this service. After being overcharged for the service at $141.34 - was told the extra $11.61 was for "shop supplies", they gave the truck a rating of "excellent condition". Two days later I went for an inspection sticker and it Failed for a SAFETY CONCERN. I called the dealership three times and left messages for the GM as the service manager was out. Steve Delaney was not willing to refund the $141.34 and instead asked for me to bring the truck in yet again to be "rechecked". Not good enough for me. ****************WOULD NEVER RECOMMEND THIS DEALERSHIP FOR SERVICE OR SALES AND THE GM IS RUDE AND INDIGNANT************** THEY DON'T CARE ABOUT THEIR CUSTOMERS!!!! STAY AWAY!!!!!!! More
by Erica
Employees Worked With
Steve Delaney - General Manager
November 27, 2017
Excellent experience Considering a change - first went to a Honda dealer in area before seeing Tom DiPesa at Coastal. There was no comparison. Tom was extremely knowledgea Considering a change - first went to a Honda dealer in area before seeing Tom DiPesa at Coastal. There was no comparison. Tom was extremely knowledgeable and thorough - but with no pressure. In addition, the pricing could not be beat. We bought a new Rogue on the spot. The entire experience from start to finish was a pleasure. More
by bethsim
Employees Worked With
October 17, 2017
Great Experience Lance was very knowledgeable and friendly. He allowed us to test drive multiple vehicles before we found the one we liked. The whole experience was Lance was very knowledgeable and friendly. He allowed us to test drive multiple vehicles before we found the one we liked. The whole experience was excellent. Car delivered clean, registered, and ready to go. Thanks. More
by John
Employees Worked With
October 17, 2017
Great People The customer service is great! Super nice people in a really friendly atmosphere. They're fully dedicated to everyone who comes in to work with them. The customer service is great! Super nice people in a really friendly atmosphere. They're fully dedicated to everyone who comes in to work with them. Tommy got me a great deal! More
by Frank
Employees Worked With
September 26, 2017
Rogue A friend sent me to meet with ishane as I was looking at a new Rogue. Experience was pressure free and staff was very knowledgeable. I would recommend A friend sent me to meet with ishane as I was looking at a new Rogue. Experience was pressure free and staff was very knowledgeable. I would recommend Coastal Nissan to anyone . More
by Casa
Employees Worked With
Ihsane Areski
September 24, 2017
Great experience & great salesman We have leased and purchased several cars from Tom DiPesa from Coastal Nissan. He is always extremely professional, knowledgeable and is a pleasure t We have leased and purchased several cars from Tom DiPesa from Coastal Nissan. He is always extremely professional, knowledgeable and is a pleasure to work with. We highly recommend working with Tom. More
by Barb
Employees Worked With
September 19, 2017
Exceptional Service My sales associate Billy Batboza was incredibly helpful in making sure that I made my way through the leasing process quickly and efficiently. He was My sales associate Billy Batboza was incredibly helpful in making sure that I made my way through the leasing process quickly and efficiently. He was very friendly, processional and honest More
by Petersonh123
Employees Worked With
William Barboza
September 19, 2017
Perfect Everything went very well in purchasing my car. I was treated with respect and wasn't pressured into anything. Overall it was an hasslefree experience Everything went very well in purchasing my car. I was treated with respect and wasn't pressured into anything. Overall it was an hasslefree experience. Thanks Lance! More
by Dev
Employees Worked With
September 18, 2017
Very friendly and helpful! Coastal Nissan helped me buy my first car with ease. Lance Ward did an exceptional job and was very personable during the entire process. Lance made b Coastal Nissan helped me buy my first car with ease. Lance Ward did an exceptional job and was very personable during the entire process. Lance made buying a car easy! More
by Altima15
Employees Worked With
September 08, 2017
Stay Away My family has purchased 4 cars from this dealer and have been very happy until the most recent shopping experience. If Nick the sales mgr is involve My family has purchased 4 cars from this dealer and have been very happy until the most recent shopping experience. If Nick the sales mgr is involved, walk out. I filed a complaint with Nissan USA with the understanding that Coastal would be contacting me to make things right. Nothing but an email from Steve Delaney indicating he is aware of the situation and would contact me. Never did-it's one year later More
by Now A Dodge Man
Employees Worked With
Nick the sales mgr
