Coastal Volkswagen

Great experience all around!!! Ron was excellent to work with and answered all of our questions. We never felt pressured and were able to take our time. We recommended Coastal to some friends and just found with and answered all of our questions. We never felt pressured and were able to take our time. We recommended Coastal to some friends and just found out they bought an Atlas from you!! More

Professional and honest, no games. I highly recommend them. They advertised a price and delivered. No bait and switch like other dealers. Both Kris and his manager were a pleasure to work with. them. They advertised a price and delivered. No bait and switch like other dealers. Both Kris and his manager were a pleasure to work with. More

Thank you for making recent car purchase so easy and seamless! I love my new car! Have recommended dealership to other friends. Thank you again. seamless! I love my new car! Have recommended dealership to other friends. Thank you again. More

Great sales experience. But car wasn’t thoroughly inspected and made ready for sale. Multiple issues and had to return car for service immediately. Safety equipment issues inspected and made ready for sale. Multiple issues and had to return car for service immediately. Safety equipment issues More

Problem with car was not resolved and have to go back due to parts not available. Also, tire was plugged & next day the light came back on. to parts not available. Also, tire was plugged & next day the light came back on. More

I've had my wifes 2017 Golf Alltrack Wagon in three times now for a leak in the sunroof (water leaks onto your lap from the ceiling control console). First time they said they knew of the problem and claime now for a leak in the sunroof (water leaks onto your lap from the ceiling control console). First time they said they knew of the problem and claimed to fix it. Second time they claimed a factory recall and claimed to have fixed it. Third time they blamed the company that replaced the windshield even though Safelight came out and looked at it and said there's no way it's leaking through the windshield (which makes sense since the console is above the windshield!). This is simply unacceptable and the dealership's willingness to (a) charge me for 'diagnostics' and (b) attempt to blame others for well documented design issues is sad. I like VW, but they have a well documented problem with the sunroof which they refuse to fix/address. Service manager emailed me a few weeks ago to make sure I give them a positive review, or let them know what issues we are having so they could rectify them -I responded but have yet to hear a peep from them. More

Everyone was very professional. The car was fixed in record time. I would highly recommend this service center. The follow up calls were also very valuable. record time. I would highly recommend this service center. The follow up calls were also very valuable. More

I have purchased other Volkswagens with other VW dealerships and they do not compare to Coastal VW. Everyone I met were extremely friendly and professional. Kris Lipomi was a pleasure during the dealerships and they do not compare to Coastal VW. Everyone I met were extremely friendly and professional. Kris Lipomi was a pleasure during the entire purchase process. Coastal VW will have all my future business. Thanks again ! More

Great experience with Coastal VW. They delivered our VW Atlas to Rhode Island on Christmas Eve when the dealership wasn’t even open. Christmas miracle! Atlas to Rhode Island on Christmas Eve when the dealership wasn’t even open. Christmas miracle! More