Coastal Volkswagen

Evan was wonderful from start to finish! Great group of people here at Coastal Volkswagen. I will absolutely be back for my next vehicle and the one after that! people here at Coastal Volkswagen. I will absolutely be back for my next vehicle and the one after that! More

Easy to deal with. Good experience overall. Bought used car. Responsive sales person. Pick up went well car was clean and gas tank full. Ghgg car. Responsive sales person. Pick up went well car was clean and gas tank full. Ghgg More

Chris Ryan and Joe the finance man were amazing! 5 stars. Both so helpful and down to earth. Didn’t get a bad vibe from them at all, felt like our interactions were genuine. Great at answering and explaining Both so helpful and down to earth. Didn’t get a bad vibe from them at all, felt like our interactions were genuine. Great at answering and explaining the many questions I had in full! More

Ryan in service was excellent! Communication was timely and follow up was great! Online scheduling is easy and convenient. Drop off and pickup was quick and seamless. Thank you! and follow up was great! Online scheduling is easy and convenient. Drop off and pickup was quick and seamless. Thank you! More

The whole experience was great. From Kris, to Amanda and even Joe; we will definitely be back because of people like them. Prices and other factors are only part of the process, people buy from people that even Joe; we will definitely be back because of people like them. Prices and other factors are only part of the process, people buy from people that treat them great. More

So I had a little hiccup this time when I went in for service. I requested an inspection sticker. I left my car registration in the car and waited for my car. Once the technician started my inspection, service. I requested an inspection sticker. I left my car registration in the car and waited for my car. Once the technician started my inspection, we realized I needed a new tire. Long story short, I drove home that day with my new sticker, new tire. It wasn't until the next day that I realized my car registration was missing. No worries, Ryan Getzinger took total responsibility for the mishap, ordered me a new car registration with the DMV, VW paid for it and I was on my way home. At no time did anyone point fingers, it wasn't necessary. Ryan handled the situation, resolved the issue and made sure I was taken care of. Mistakes happen every day, it's how we resolve and fix the problem that makes the difference. Ryan, as usual had my best interest at heart...thats what good customer service is all about. Thanks More

Evan was super helpful and patient while helping my Mom choose her car. He took the time to teach her how to use the new features and make sure she was happy! choose her car. He took the time to teach her how to use the new features and make sure she was happy! More

I had an amazing experience buying not only my first BRAND NEW car, but a lease. Kris was such a great guy and laid back. Not pushy at all which is what makes me dread car shopping! Even eavesdropping o BRAND NEW car, but a lease. Kris was such a great guy and laid back. Not pushy at all which is what makes me dread car shopping! Even eavesdropping on others in the showroom, everyone seemed to have the same, no pressure sales pitches jammed down their throats. Will DEFINITELY be back their once this lease is up! More

Unpleasant experience, wouldn’t recommended to anyone. They changed the lease price without out consulting with me. Since I desperately needed a car I didn’t not have any choice but to pay more than agree They changed the lease price without out consulting with me. Since I desperately needed a car I didn’t not have any choice but to pay more than agreed price. Very disrespectful! More

Please stop asking for evaluations every time I have an appointment. I have better things to do with my time. The customer service is low because i hate surveys and questioners. appointment. I have better things to do with my time. The customer service is low because i hate surveys and questioners. More