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This rating includes all service center reviews, with more weight given to recent reviews.
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803 Reviews of Coastal Volkswagen - Service Center
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February 10, 2022
They wanted to charge me for under warranty services : Ad-blue. Also doubling the price for oil change mentioned it was 201 for an oil change. Once I showed the service employee that everything is wrong i Ad-blue. Also doubling the price for oil change mentioned it was 201 for an oil change. Once I showed the service employee that everything is wrong in the initial bill. He apologized and said he must have doubled the price for the oil change and made the add blue free..but you list my trust More
by MaherSalha
Verified CustomerEmployees Worked With
Nassim
February 10, 2022
Service team is always ready to help, woke up to a check engine light(first in over two years) and by 3pm the vehicle was repaired and ready for pickup! engine light(first in over two years) and by 3pm the vehicle was repaired and ready for pickup! More
by carfan617
Employees Worked With
Ryan Getzinger, Bruce Stenberg
February 07, 2022
Everyone was very nice. The story kept changing, however, on what services my car needed and how long it would take. I ended up having to bring the car back several days later after waiting for a co however, on what services my car needed and how long it would take. I ended up having to bring the car back several days later after waiting for a couple hours only to be told they didn't have a part my car needed. More
by Krnmckna
Employees Worked With
Ryan Getzinger
February 04, 2022
I had a problem with the sunroof of my golfwagen. The problem was initially misdiagnosed by the team. However I went to service manager Ryan and he rectified the problem. Ryan was really professional problem was initially misdiagnosed by the team. However I went to service manager Ryan and he rectified the problem. Ryan was really professional, a great communicator and informed me every step of the way. There was no cost. More
by Pc
Employees Worked With
Ryan Getzinger
February 04, 2022
Evan is stellar in his attentive customer service!This Evan is stellar in his attentive customer service! This is my second vehicle and he is a wonderful salesman making this customer always leave with a Evan is stellar in his attentive customer service! This is my second vehicle and he is a wonderful salesman making this customer always leave with a smile He is a “HUGE” asset to Coastal Volkswagen. More
by Melissa Joy Kass
Employees Worked With
Other Employees :
Amanda Cruz, Ryan Getzinger, David Spellman, Bruce Stenberg
