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Coastal Volkswagen - Service Center

Hanover, MA

4.5
804 Reviews
Call Service Center (781) 871-4600

804 Reviews of Coastal Volkswagen - Service Center

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August 21, 2024

We took my car in because the Bluetooth call feature would echo my voice to whoever I called. They said the sensor failed. Replaced the sensor. Then the next day, my fiancé called me and the echo co More

by richied93
Workmanship
Recommend Dealer
No
Employees Worked With
Ryan Getzinger
Report | Print
August 20, 2024

Professional and explained everything to me step by step. Set up a follow up appointment same day. More

by NOWOKUNSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
Report | Print
Aug 20, 2024 -

Coastal Volkswagen responded

Thank you NOWOKUSSKI, For sharing your positive feedback with our service team at Coastal VW. We look forward to seeing you again.

August 18, 2024

Everything went well. Matt Ward was very professional and friendly. Oil change was very quick. More

by maureencarnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
Report | Print
Aug 19, 2024 -

Coastal Volkswagen responded

Thank you maureedcarnes, for sharing your positive experience with our team at Coastal VW.

August 14, 2024

John was a very responsive, respectful, and hardworking service advisor. He did an excellent job communicating and explaining the process for fixing my broken mirror. More

by Mar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hoffman
Report | Print
Aug 15, 2024 -

Coastal Volkswagen responded

Thank you Mar, for sharing your experience with John and our service team at Coastal VW, We truly appreciate your business and look forward to seeing you again.

August 10, 2024

Great service and staff. Smooth process purchasing vehicle and getting car with right specs. Would recommend More

by jeder27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2024 -

Coastal Volkswagen responded

Thank you jeder27, We appreciate you taking your time to share your experience with our team at Coastal VW.

August 10, 2024

Great service. Very conscientious. They did the extra things to ensure our satisfaction. Highly recommend More

by paul.koenen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
Report | Print
Aug 12, 2024 -

Coastal Volkswagen responded

Thank you paul.koenen, for sharing your experience with our service team at Coastal VW. We truly appreciate your business and look forward to seeing you again.

August 10, 2024

Great experience! Johnny Walker was wonderful to work with. Would highly recommend to family and friends. More

by missycoburn
Recommend Dealer
Yes
Employees Worked With
Johnny Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2024 -

Coastal Volkswagen responded

Thank you missycoburn, for sharing your experience with our team at Coastal VW, We truly appreciate your business and hope to see your again .Enjoy your new Car !!

August 09, 2024

Great service, Tim and John are the best service advisors around! Perfect work done in a timely manner 10/10 recommend! More

by Jarena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
Report | Print
Aug 12, 2024 -

Coastal Volkswagen responded

Thank you Jarena, for sharing your feedback with Tim and John and our team at Coastal VW. We look forward to working with you again.

August 09, 2024

I really like the salesman, Johnny, who solid me my first car. Love the car too More

by wdaley20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2024 -

Coastal Volkswagen responded

Thank you wdaley20, for sharing your experience working with Johnny and our team at Coastal VW. Enjoy your new car!!

July 01, 2024

Very accommodating and friendly. Arrived with no appointment and still got fast service. I will recommend this dealership. More

by gkuhl274
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, John Wyman, David Spellman
Report | Print
Jul 02, 2024 -

Coastal Volkswagen responded

Thank you gkuh1274, for taking your time to share your positive feedback with our team at Coastal VW, We look forward to seeing you again.

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