
Coastline Chrysler Dodge Jeep Ram
San Juan Capistrano, CA
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173 Reviews of Coastline Chrysler Dodge Jeep Ram
The are one of a kind I have bought two cars there within the past month both of the times was excellent service they took care of us and got us what we wanted I would reco I have bought two cars there within the past month both of the times was excellent service they took care of us and got us what we wanted I would recommend them to anyone and everyone the best dealer I have ever been to I did not know a dealer like this existed 10 stars. And talk to Ryan Lake when you go in he is the man with the plan More
The best experience with Robert and Evan We purchased our 2011 pickup from the past dealership and it was a good experience but this experience by far is the best ever. Robert was amazing as We purchased our 2011 pickup from the past dealership and it was a good experience but this experience by far is the best ever. Robert was amazing as well as Evan. They worked hard to get us into not only one vehicle but two vehicles. Lots of magic going on under te new ownership. I am thankful they kept a lot of the old team. Have leafy recommended my daughter and son n law, my exhaust guy in lake lain ore to go see our team. More
One of the better new car buying experiences First time I actually had a salesman (Ivan Lopez) follow-up after the sale was finished. My usual experience is to be abandoned to customer service. First time I actually had a salesman (Ivan Lopez) follow-up after the sale was finished. My usual experience is to be abandoned to customer service. More
It cost how much??? We brought our car in to have the cigar lighter fixed. We had recently replaced the radio, and the lighter was evidently no longer wired correctly. We brought our car in to have the cigar lighter fixed. We had recently replaced the radio, and the lighter was evidently no longer wired correctly. We were told the diagnosis would cost $150, which would be applied to the cost of repair. We asked if the actual cost of the repair was less than $150, would we still be charged the full amount? We were assured by the Service Advisor, Ms Crespo that no, if it cost less, we would be charged less. With that assurance, we left the car for service. Had we not been told that, we would have taken our car elsewhere. There was no follow up. No phone call. Nothing. Later that afternoon we called and were told the work was completed. When we returned to pick up the car, the bill was $150. We were surprised. We asked what the standard service charge per hour was, and were told that we had agreed to pay the full amount, regardless of the time it took. This was blatantly untrue! This was the second time we had used this dealership. We had previously been satisfied with the service, professionalism, and overall experience. This experience, with Ms Crespo, left us feeling cheated. When we said that we felt she had misled us, she smiled and said, "I understand." The service at this dealership may be good. We found it satisfactory in the past. Do not, however, deal with this Service Advisor, Summer Crespo. More
Purchasing our New Charger Before coming in we spoke with Richard, we explained our situation with a potential trade and told him exactly what we were looking, he really made us Before coming in we spoke with Richard, we explained our situation with a potential trade and told him exactly what we were looking, he really made us feel confident that he could provide us with the best deal possible. When we came in Jonathan was our sales guy, he made our purchase super smooth. He was easygoing, direct and knowledgeable. Overall great experience from start to end! More
Great! From purchasing our jeep from this dealer to getting it ready for our upcoming cross-country move, everyone has been fantastic. Definitely would recom From purchasing our jeep from this dealer to getting it ready for our upcoming cross-country move, everyone has been fantastic. Definitely would recommend this dealer. More
Unbelievable We purchased a used car and were treated with such courtesy and professionalism by David Martin and Mike Loria. The first dealership that I would ass We purchased a used car and were treated with such courtesy and professionalism by David Martin and Mike Loria. The first dealership that I would associate with the word - Honorable!!! John Williams/Pamela Malone More
Great Service Every Time Brian Koritzer and the service staff are far and away the most pleasant dealer service personnel I have encountered. The work is done the first time e Brian Koritzer and the service staff are far and away the most pleasant dealer service personnel I have encountered. The work is done the first time every time. I purchased my Grand Cherokee elsewhere, but only take it to Brian. Little touches add to the overall experience and he and his team take the extra steps. No one wants surprises when they have their car in for service. But I am surprised every time I am there by some little extra thing he has done for me without increasing my cost. This is the only place to go to have your vehicle serviced. More
Thank you Brian and team! As always, I received the best service possible. It's wonderful to have a dealership that you can trust to care for your car like they would their As always, I received the best service possible. It's wonderful to have a dealership that you can trust to care for your car like they would their own. More
First Encounter I had bought my vehicle before the change in ownership and went in for an oil change and a defective tire pressure indicator after the changeover. The I had bought my vehicle before the change in ownership and went in for an oil change and a defective tire pressure indicator after the changeover. They had the part in stock and replaced it quickly. It was a seamless transition to the new team and an overall pleasant experience. More