Coastline Chrysler Dodge Jeep Ram
San Juan Capistrano, CA
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177 Reviews of Coastline Chrysler Dodge Jeep Ram
Great Service This was the best experience that I have ever had in purchasing a truck. Marc Ong was very professional and easy to work with. I will recommend MARC a This was the best experience that I have ever had in purchasing a truck. Marc Ong was very professional and easy to work with. I will recommend MARC and your dealership to my friends. Thank You Bob Morris More
2015 Ram 1500 Eco diesel crew cab 4by4 Averaging 24 MPG around town .all around great truck, would recommend the Eco diesel, well worth the money. Ask for sales rep Mike Louria nice guy eag Averaging 24 MPG around town .all around great truck, would recommend the Eco diesel, well worth the money. Ask for sales rep Mike Louria nice guy eager to please without a hassle. More
Professional and friendly car buying experience! My salesman was Ryan Lake. He was very courteous and professional from the get-go. His genuine enthusiasm in wanting to get me into the vehicle I wa My salesman was Ryan Lake. He was very courteous and professional from the get-go. His genuine enthusiasm in wanting to get me into the vehicle I wanted, made the experience that much more enjoyable. He did his very best to provide me everything i was looking for in my new car and I definitely feel that I left with more than what I desired when I walked in the door. Not only was Ryan a great salesman, but the entire staff was kind, professional, and helpful throughout the entire process. I will definitely be telling my friends to go to Courtesy. More
Pleasant Car Buying Experience Our overall experience was good and can be attributed that to 3 individuals. 1. Marc Ong (Internet Sales Manager): Marc was with us during the enti Our overall experience was good and can be attributed that to 3 individuals. 1. Marc Ong (Internet Sales Manager): Marc was with us during the entire car buying process. Marc fully understood our expectations, met all of our needs and and honored all of his offerings. It was a pleasure working with Marc. Marc also has good follow-up after the sale. 2. Mo Selim (Finance Manager): Mo was very efficient in handling & processing of our purchase documents. We appreciated his no-nonsense approach. 3. Mike Conway (Internet Director): Mike was very professional. Prior to visiting the dealer, Mike contacted us on our inquiry for the specific CPO car we were interested in and made arrangement for our visit. More
The are one of a kind I have bought two cars there within the past month both of the times was excellent service they took care of us and got us what we wanted I would reco I have bought two cars there within the past month both of the times was excellent service they took care of us and got us what we wanted I would recommend them to anyone and everyone the best dealer I have ever been to I did not know a dealer like this existed 10 stars. And talk to Ryan Lake when you go in he is the man with the plan More
One of the better new car buying experiences First time I actually had a salesman (Ivan Lopez) follow-up after the sale was finished. My usual experience is to be abandoned to customer service. First time I actually had a salesman (Ivan Lopez) follow-up after the sale was finished. My usual experience is to be abandoned to customer service. More
The best experience with Robert and Evan We purchased our 2011 pickup from the past dealership and it was a good experience but this experience by far is the best ever. Robert was amazing as We purchased our 2011 pickup from the past dealership and it was a good experience but this experience by far is the best ever. Robert was amazing as well as Evan. They worked hard to get us into not only one vehicle but two vehicles. Lots of magic going on under te new ownership. I am thankful they kept a lot of the old team. Have leafy recommended my daughter and son n law, my exhaust guy in lake lain ore to go see our team. More
It cost how much??? We brought our car in to have the cigar lighter fixed. We had recently replaced the radio, and the lighter was evidently no longer wired correctly. We brought our car in to have the cigar lighter fixed. We had recently replaced the radio, and the lighter was evidently no longer wired correctly. We were told the diagnosis would cost $150, which would be applied to the cost of repair. We asked if the actual cost of the repair was less than $150, would we still be charged the full amount? We were assured by the Service Advisor, Ms Crespo that no, if it cost less, we would be charged less. With that assurance, we left the car for service. Had we not been told that, we would have taken our car elsewhere. There was no follow up. No phone call. Nothing. Later that afternoon we called and were told the work was completed. When we returned to pick up the car, the bill was $150. We were surprised. We asked what the standard service charge per hour was, and were told that we had agreed to pay the full amount, regardless of the time it took. This was blatantly untrue! This was the second time we had used this dealership. We had previously been satisfied with the service, professionalism, and overall experience. This experience, with Ms Crespo, left us feeling cheated. When we said that we felt she had misled us, she smiled and said, "I understand." The service at this dealership may be good. We found it satisfactory in the past. Do not, however, deal with this Service Advisor, Summer Crespo. More
Purchasing our New Charger Before coming in we spoke with Richard, we explained our situation with a potential trade and told him exactly what we were looking, he really made us Before coming in we spoke with Richard, we explained our situation with a potential trade and told him exactly what we were looking, he really made us feel confident that he could provide us with the best deal possible. When we came in Jonathan was our sales guy, he made our purchase super smooth. He was easygoing, direct and knowledgeable. Overall great experience from start to end! More
Great! From purchasing our jeep from this dealer to getting it ready for our upcoming cross-country move, everyone has been fantastic. Definitely would recom From purchasing our jeep from this dealer to getting it ready for our upcoming cross-country move, everyone has been fantastic. Definitely would recommend this dealer. More

