Coccia Ford Lincoln Mercury
Wilkes Barre, PA
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363 Reviews of Coccia Ford Lincoln Mercury
Beyond Expectations I have been buying vehicles for over 20 years. I have been use to the common sign here on the dotted line experience until now. Coccia Ford and especi I have been buying vehicles for over 20 years. I have been use to the common sign here on the dotted line experience until now. Coccia Ford and especially my salesman John Kuna changed my view on what car buying should be all about. That is me. I give John alot of credit for his patience. He took the time to listen to me about what I wanted. He did not try to push on me the old deal of the day. I felt very comfortable from the moment I met him. He gave me the impression that I was more of a friend or relative than just some person he just met. My experience didn't stop after I picked up my car. John continues till today checking up on me. He is a very genuine person. Overall John and the staff at Coccia were very professional and made me fell at ease. My experience was far from the usual stressful I hate buying a car experience. I recommend doing business at Coccia Ford 100 times over. Don't forget to ask for John Kuna when you gat there. You won't be disappointed. Cheryl More
Purchased first car for my Son Had a great experience with John Kuna. This is the third car we bought from him. John is very professional and knowledgeable. We will purchase our nex Had a great experience with John Kuna. This is the third car we bought from him. John is very professional and knowledgeable. We will purchase our next car/truck from John as well. More
Caveat emptor Let the buyer beware is the best title for this review. We purchased our 5th car from Coccia and we told our salesman we wanted the same car for a ce Let the buyer beware is the best title for this review. We purchased our 5th car from Coccia and we told our salesman we wanted the same car for a certain price. What we got was a stripped down version of the car we had. We were missing the power hatch, heated steering wheel, homelink, heated rear seats, moving headlights and the list goes on. We should have checked the options more closely but since we were dealing with the same salesman we had for years we thought we were in good hands but we weren't. The salesman made his sale, after all it's about getting his number of sales for the month-but we are stuck with an inferior car from the one we traded in. My wife is 5 ft tall and suffers from osteoporosis and I fear she will be straining to close the hatch in bad weather and end up with a broken bone. Our mistake was trusting the salesman to be trustworthy and deliver the same car. When this lease expires we will not be going to Coccia to get our next car. It is easier to keep an existing customer than to get a new one, bye bye Coccia. More
Purchased a certified preowned Lincoln MKZ and nothing but p We purchased a certified preowned 2011 Lincoln MKZ from Coccia less than a year ago and it's been nothing but a problem since we got it. The first w We purchased a certified preowned 2011 Lincoln MKZ from Coccia less than a year ago and it's been nothing but a problem since we got it. The first week we had it the break light wouldn't shut off and kept killing my battery. Then a month later I had to have my satelite radio repaired. Now my drivers door pops open when I'm driving and the interior handle doesn't work! Be very wary of purchasing any vehicle from this dealership because you may get a lemon like I did!! More
Great Experience! Awesome staff I must say this was the most "pleasant" car buying experience ever! ~The staff is wonderful~...we left confident we received the "best deal". We ha I must say this was the most "pleasant" car buying experience ever! ~The staff is wonderful~...we left confident we received the "best deal". We had visited several car dealers and left frustrated...this was truly by far the best dealership! P.S. We will be back! Dan & Maria Rotondo More
Purchased new Ford Escape I purchased a new Ford Escape. The whole experience was made easy due to the excellent service given by the sales person, Lori Thomas. Ms. Thomas is p I purchased a new Ford Escape. The whole experience was made easy due to the excellent service given by the sales person, Lori Thomas. Ms. Thomas is professional, knowledgeable and an asset to your company. More
quick and easy. Went in to look, Three hours later old car was gone and I was off in my new car. Couldn't be easier. If it's good and easy, you don't need 25 words. Went in to look, Three hours later old car was gone and I was off in my new car. Couldn't be easier. If it's good and easy, you don't need 25 words. More
Excellant Experience From the moment I walked in Coccia Ford Lincoln Wilkes Barre to the moment I drove away in my second Lincoln MKZ I couldnt be more pleased. JOHN KUNA From the moment I walked in Coccia Ford Lincoln Wilkes Barre to the moment I drove away in my second Lincoln MKZ I couldnt be more pleased. JOHN KUNA is the best!!!!! He was professional, caring, helpful and does everything possible to make buyer happy. Go see John Kuna!! You will love driving a Lincoln. More
My experience with Coccia Ford was very positive. Each step of the process was handled in a very professional manner. The sales staff and the financial people made my purchase of a new Mustang much e Each step of the process was handled in a very professional manner. The sales staff and the financial people made my purchase of a new Mustang much easier than I could have expected. I would readily recommend Coccia Ford to any of my friends. More
Amazing! John Kuna at Coccia Ford was outstanding! The entire experience was exceptional, from start to finish. I made out better than expected with a great ca John Kuna at Coccia Ford was outstanding! The entire experience was exceptional, from start to finish. I made out better than expected with a great car at a very fair price. Highly recommend!! More