Cocoa Ford

20,000 Stars! If I could give more than 5 stars, I absolutely would! After shopping for days, visiting multiple dealerships, and feeling completely discouraged, If I could give more than 5 stars, I absolutely would! After shopping for days, visiting multiple dealerships, and feeling completely discouraged, I was honestly about to give up on finding the right car. Then I walked into Cocoa Ford, and everything changed. This wasn't just a car purchase—it was one of the best customer service experiences I've ever had. Frank (a.k.a. "Eeyore") is, without question, the BEST salesperson I've ever worked with. From the very beginning, he made me feel comfortable and valued. He never pressured me, never played games, and took the time to truly listen to what I was looking for. His patience, honesty, professionalism, and genuine kindness completely restored my faith that there are still people in the car business who truly care about their customers. His calm personality and sense of humor made the entire experience enjoyable instead of stressful. A huge thank you also goes to Mike, the Sales Manager, who went above and beyond to make everything come together. Mike was honest, transparent, and genuinely committed to making sure I was happy with every part of the deal. He worked hard for me and treated me with respect from start to finish. Together, Frank and Mike are an incredible team. They turned what had become an exhausting, frustrating search into an experience I'll always remember for all the right reasons. Their integrity, professionalism, and exceptional customer service are second to none. If you're looking for a dealership that truly cares about its customers, go to Cocoa Ford and ask for Frank ("Eeyore"). You'll understand why I'm writing this review. I've already started recommending Cocoa Ford to everyone I know, and I will continue to do so. Thank you for treating me like a person instead of just another sale. You have earned my trust, my business, and my highest recommendation. 20,000 stars still wouldn't be enough. Thank you, Frank ("Eeyore"), Mike, and everyone at Cocoa Ford, for turning an experience I was ready to give up on into one I'll never forget! ⭐⭐⭐⭐⭐🚗❤️ More

Watch out for Cocoa Ford, I received 2 keys and the 2nd set didn’t even belong to my Q5, and will not pay for a 2nd key that is cut to my Q5, and Keyfob. I should be treated good, and for the money I shou set didn’t even belong to my Q5, and will not pay for a 2nd key that is cut to my Q5, and Keyfob. I should be treated good, and for the money I should receive a new key and key fob for my newly purchased Q5 More

We are down in Florida for the month and went to your dealership to look at getting a new Ford vehicle. Patrick was very helpful answering all of our questions. You should be grateful to have him as an e dealership to look at getting a new Ford vehicle. Patrick was very helpful answering all of our questions. You should be grateful to have him as an employee. Sincerely, Pat Cooke More

Very helpful and knowledgeable - Karona Meas great job! Thanking of a new car - give them a look! Thanking of a new car - give them a look! More

I recently had my F-150 Lightning serviced at Cocoa Ford, and I can’t say enough about their outstanding service! Their pickup and delivery option was a game-changer, especially since I was out of town. It s and I can’t say enough about their outstanding service! Their pickup and delivery option was a game-changer, especially since I was out of town. It saved me both time and money, making the entire process incredibly convenient. Chris Strohm is clearly turning things around at Cocoa Ford, and it shows in the quality of their work and customer care. Jimmy Broadwell kept me in the loop every step of the way, with communication skills that are truly second to none. Cocoa Ford has earned its place as my go-to Ford dealer on the Space Coast for all my service needs. I’m eagerly awaiting the Ford Motor Company survey to share my experience, but I couldn’t wait to sing the praises of Cocoa Ford, Chris, and Jimmy. I HIGHLY recommend giving Cocoa Ford a visit for top-notch service! — Bob More

I had a great experience buying a new Ford Maverick from Cocoa Ford! I arrived at the dealership late in the evening and they still took their time to go through all the details and worked with me on a fai Cocoa Ford! I arrived at the dealership late in the evening and they still took their time to go through all the details and worked with me on a fair price . Frank is an amazing salesman, knowledgeable about his product and caring toward his customers. I didn't have a trade and Frank personally delivered my vehicle the following morning. Cocoa was a bit of a drive but the experience was so much better there than my local dealer. I would recommend Cocoa Ford to anyone looking to buy a new vehicle More

We spent two long exhausting weeks, calling various dealerships, dragging our kids all over the county in search of the right truck. Overjoyed this journey has ended with Cocoa Ford! Their integrity is dealerships, dragging our kids all over the county in search of the right truck. Overjoyed this journey has ended with Cocoa Ford! Their integrity is a refreshing quality to find in the car dealership world! From their friendly staff to their top notch manager, Harland, you won’t find a better dealership to work with! More

I was extremely happy with everyone that I dealt with at the dealership. Harland, Shane and Juan you’re the best. They made me feel like I was part of the family. This was the third purchase from this dea the dealership. Harland, Shane and Juan you’re the best. They made me feel like I was part of the family. This was the third purchase from this dealership. We have been very happy with all of them. More

I had purchase a F150 in March every one from the very kind from the lady at the front desk to my salesman was great, very helpful and courteous and while I did have a bit of a issue at first the General kind from the lady at the front desk to my salesman was great, very helpful and courteous and while I did have a bit of a issue at first the General Manger John made sure to contact me and make it right and that I was happy with my purchase in the end. More