Cocoa Ford

Cocoa Ford took take care of me and my needs in a very desperate time in my life!!! They did right by me and they made sure I was 100% completely happy and satisfied!!! I definitely recommend seeing Ted i desperate time in my life!!! They did right by me and they made sure I was 100% completely happy and satisfied!!! I definitely recommend seeing Ted in sales to purchase your new vehicle!! He will take care of you!! Thank you Ted and everyone else that assisted me in my time of need and thank you for putting up with my emotional situation! Your guys ROCK!! More

I have never owned a Ford, but Cocoa Ford made the choice easy. From the start they redefined the dealership experience. Friendly, no pressure sales, honest and brings factual information. My salesman Craig easy. From the start they redefined the dealership experience. Friendly, no pressure sales, honest and brings factual information. My salesman Craig Hiller is the most knowledgeable and friendly salesman you will meet! He goes above and beyond to ensure you know everything about the vehicle and how he can help you. The General Manager John Serritella works for you and makes you a fair deal. Between him and Craig is the reason I purchased my first Ford and PHEV! Thank you for creating a dealership culture that isn’t about pressured sales numbers and inflated packages with adding for days. You made me me feel like a customer and person truly refreshing in this day and age. If you are in the market for a new or used vehicle with top notch service and sales- check out Cocoa Ford! Best in Town! More

No pressure you really worked for me I feel got a great deal very happy thank you i deal very happy thank you i More

Cocoa Ford's mobile service is outstanding. No more hassle either dropping my vehicle off or waiting for it to be serviced. Their mobile unit came to my home, serviced my vehicle and exceeded m No more hassle either dropping my vehicle off or waiting for it to be serviced. Their mobile unit came to my home, serviced my vehicle and exceeded my expectations in every way. The technician was courteous, professional and answered all of my questions end explained everything. Great job Cocoa Ford I will definitely be back. More

My husband and I are very pleased with this dealership. From the moment we walked into the service center we where greeted with a big smile and kind welcoming gentleman named Jimmy Broadwell.Jimmy assisted From the moment we walked into the service center we where greeted with a big smile and kind welcoming gentleman named Jimmy Broadwell.Jimmy assisted us from that moment until we returned to pick up our repaired vechicle in less then twenty four hours.We are thankful for such great service by all.Thankyou Jimmy and cocoa ford! More

Professional, on time, great service. I highly recommend Cocoa Ford for at home or at the dealer service. I highly recommend Cocoa Ford for at home or at the dealer service. More

Andrew in the service department was very helpful and knowledgable in helping get my vehicle fixed and back to me in a timely manner. Overall had a very good experience with Cocoa Ford. knowledgable in helping get my vehicle fixed and back to me in a timely manner. Overall had a very good experience with Cocoa Ford. More

My service person Andrew took care of my charging battery issue for my 2017 Ford Flex immediately. Installed a new battery, organized having my battery fittings cleaned, my oil change and tire pressured and issue for my 2017 Ford Flex immediately. Installed a new battery, organized having my battery fittings cleaned, my oil change and tire pressured and rotation while I waited in very little time. Excellent attention to detail. It was also a pleasure dealing with Miss B. The cashier. Frank in service drove up my car upon being ready. Thanks to everyone at Cocoa Ford for a truly great experience. Craig and family 👍 More

Service appointment was right on schedule. Service was completed very quickly. Will be back for service. Service was completed very quickly. Will be back for service. More

Attentive and friendly staff, not high pressure, just happy to serve. What a refreshing experience! happy to serve. What a refreshing experience! More