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80 Reviews of Cocoa Ford - Service Center
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February 03, 2017
Outstanding Service, Always I have been fortunate to have found Paradise back when it was Wooten around 1994. I have always had outstanding service, help, honest work quotes, an I have been fortunate to have found Paradise back when it was Wooten around 1994. I have always had outstanding service, help, honest work quotes, and wonderful results from parts, service and collision. Barb has been super since she started work there as have all service personnel. Donny in parts is a special person. He has helped me with my '1989 mustang since 1996. Thank You sll for your outstanding friendship and out standing service. Jim Barnes More
by Mustang jim
Employees Worked With
Donny, parts, Barb and Jimmy, service and Mike in new car sales.
Helpful February 02, 2017
Service I recently had my vehicle in the collision center for repair. Repair was outstanding. Sue was excellent working with. Mark in the regular service d I recently had my vehicle in the collision center for repair. Repair was outstanding. Sue was excellent working with. Mark in the regular service department is my number one go to. Always satisfied with both service departments. More
by TomT
Employees Worked With
Mark in service and Sue in the collision center.
January 25, 2017
Check Engine Light I brought my F-150 Pick up truck to Paradise Ford because my Check engine light was on. This happened once before. They followed procedure and correct I brought my F-150 Pick up truck to Paradise Ford because my Check engine light was on. This happened once before. They followed procedure and corrected the problem. It was in the vacumn system. Great job. Been going there for 3 years. Great place and friendly staff. More
by John Bucci
Employees Worked With
Jimmy Broadwell
January 25, 2017
Great customer service I being customer of Paradise Ford for more than ten years I Always have Exellent customer service Always happy with the way they explain what you car I being customer of Paradise Ford for more than ten years I Always have Exellent customer service Always happy with the way they explain what you car need For me Number 1 Exellent More
by Reyes53
Employees Worked With
Nelson Regalado
January 24, 2017
I trust Paradise Service I have had no other mechanics touch my 2006 150. I was due my free for life oil change and tire rotation. The Service Rep came to the lounge and tol I have had no other mechanics touch my 2006 150. I was due my free for life oil change and tire rotation. The Service Rep came to the lounge and told me I needed to replace the rear brakes and gave a reasonable price. These were the original brakes which I'm glad to have finally replaced. The work was fast, clean and trustworthy. I trust the Paradise mechanics to keep my truck in good working order. More
by Buster
Employees Worked With
The real nice Lady
January 18, 2017
Oil change I dropped off my vehicle about 9 am and it was done about 10:30 am. The only problem was they did not reset my oil change setup. Also, when I went t I dropped off my vehicle about 9 am and it was done about 10:30 am. The only problem was they did not reset my oil change setup. Also, when I went to pay, I told them that I had gotten an email to say that the oil change would be $20.17. They did not have that coupon, but when I showed them the email, they made it right. More
by wedcoord
Employees Worked With
Nelson
January 16, 2017
Barb as always ahd me in and out quickly Barb took care of me the minute I pulled I, gave me advice on comments form technicians and had me out the door in less than 40 minutes Barb took care of me the minute I pulled I, gave me advice on comments form technicians and had me out the door in less than 40 minutes More
by jjm2115
Employees Worked With
Barb
February 04, 2016
Another Great Service Experience I have been going to Paradise Ford Service since moving to Merritt Island in 2011. I just had another great service experience. This time with tires f I have been going to Paradise Ford Service since moving to Merritt Island in 2011. I just had another great service experience. This time with tires for my Explorer. The price was right, the tires were in stock and John, the installer, delayed his lunch to finish the installation and put me back on the road. This was coordinated by Barb, including rebates, which Cindy made sure that I didn't miss. Thanks to all. More
by merrittislandJoe
Employees Worked With
Barb, John, Cindy
November 07, 2015
Unexpected service I was on my way to an appointment when my battery light came on & Paradise Ford was the closest Ford dealer so I headed there. Nelson Regalado greeted I was on my way to an appointment when my battery light came on & Paradise Ford was the closest Ford dealer so I headed there. Nelson Regalado greeted me & said he would find out what was wrong with the car as asked that I waiting in the waiting area. I had been fasting & was on my way to have some lab work, Nelson was so kind to get me a warmed cheese Danish while I was waiting. They discovered that I needed a new alternator! I waited several hours so Nelson suggested that I have them give me a ride home & they would come & pick me up which they did. Everyone was so nice. This was my first experience with Paradise as I always go to Ron Norris Ford in Titusville but wasn't sure the car would make it that far. More
by kja1947
Employees Worked With
Nelson Regalado, Robert in service
February 25, 2015
Another great periodic service on my F150 I like being able to schedule online, but the service department customer service staff do a great job over the phone too. If you make an online appo I like being able to schedule online, but the service department customer service staff do a great job over the phone too. If you make an online appointment, you may get a phone call from them just to confirm what you want done during your service visit. I like that. My appt was for 7 AM and I was on my way before 9 AM, which meant the I could still have a full day for other things. Great visit all around and the donuts were delicious! Thanks much! More
by Zoo
Employees Worked With
Mark Walker & Chris Jeppesen
