Coconut Creek Mazda

WARNING! ! This dealership has expensive service packages that are "MANDATORY" with the purchase of a new vehicle. ! This dealership has expensive service packages that are "MANDATORY" with the purchase of a new vehicle. More

Ken Vigo and Tony Venezia were trustable and kind while finding a new car. They were knowledgeable of the car makes and I am appreciative for their honesty when helping me buy a new car. finding a new car. They were knowledgeable of the car makes and I am appreciative for their honesty when helping me buy a new car. More

Just purchased my new vehicle July 5. The entire process was amazing. My salesmen Fred C made the experience great. No pressure just a great experience. The finance team also did a great The entire process was amazing. My salesmen Fred C made the experience great. No pressure just a great experience. The finance team also did a great job. I would recommend Fred C and the team to anyone looking for a new or used vehicle you will not forget it. Trust Me. Big Al. More

I recently purchased a Mazda CX-5 from Coconut Creek Mazda, and I couldn’t be happier with the experience. Huge thanks to my salesperson Sahin — he was patient, knowledgeable, and took the time to expl Mazda, and I couldn’t be happier with the experience. Huge thanks to my salesperson Sahin — he was patient, knowledgeable, and took the time to explain everything clearly. He helped me find the perfect trim that fit my needs and made the whole process smooth and stress-free. I’d also like to give a shoutout to Anthony Venezia, the manager. From the moment I walked in, he made sure I felt supported and confident in my decision. It’s clear that the team here truly cares about their customers. If you’re looking for a reliable dealership with excellent customer service, Coconut Creek Mazda is the place to go! More

We walked in just to ask about leasing. Drove off in a brand-new Mazda CX-50. Coincidence? I don't think so. My wife and I stopped by the Mazda dealership just to "check things out." We wa Drove off in a brand-new Mazda CX-50. Coincidence? I don't think so. My wife and I stopped by the Mazda dealership just to "check things out." We wanted to learn about lease options. The team greeted us warmly - no pressure, just genuine friendliness, respect, and a real desire to help. They explained everything clearly, showed us the cars, and offered a fantastic lease deal. But here's the twist: we weren't even planning to buy a car that day... and somehow ended up signing for financing instead of leasing. That's when the magic kicked in. Our credit score was far from perfect (let's just say it wasn't winning any awards). We honestly expected to be either turned down or offered something pretty depressing. But the finance team at this dealership are miracle workers. They made it happen - clean, transparent, and with truly great terms. No fine print. No shady surprises. Just solid, honest work. Special thanks to: - Igor - for guiding us through the entire process with patience, humor, and professionalism; for the great test drives and clear answers to all our questions; - Alexandra — for her attention to detail, support, and for getting us a deal as if we were their millionth customer that day; - Tony V. - for sealing the deal with an offer we simply couldn't refuse. These folks are rockstars. We're thrilled. The car is amazing. The service? Even better. Honestly, to relive such a great experience - we might just come back and buy a second car. Highly recommend this place. Thank you all! More

All transactions with Cocounut Creek Mazda was smooth and easy. I love my red Mazda CX-5 Turbo Premium! easy. I love my red Mazda CX-5 Turbo Premium! More

Edit [8/1/25]: TL;DR: Full refusal to reasonably honor the free warranty that was mistakenly sold with the car, and tremendously overpriced "mandatory" packages which you can negotiate down, or walk away. the free warranty that was mistakenly sold with the car, and tremendously overpriced "mandatory" packages which you can negotiate down, or walk away. Pro Tip: They will try to convince you that their ($2,895!) "Platinum Protection Package" is mandatory, but it's just a bunch of cheap profitable add-ons to inflate their margins while you're in a spending mindset. If you're considering buying a car from here, negotiate the Platinum Protection Package down or walk. Now for my real review: There was a Certified Pre-owned sticker in the windshield of my Miata I bought which they now say was a "mistake" and are refusing to honor any kind of warranty. I'm surprised neither the detailing department, my salesman, nor the sales manager caught the fact that this car is 3 years too old for CPO despite my relentless questioning about it. I went into this sale knowing this year of Miata has about a 10% chance of transmission failure which Mazda is known to replace under warranty. I ultimately bought this car because of the perceived warranty, knowing I would be covered if I got a bad transmission. This is my second Mazda, and as a major car enthusiast and Mazda fan, I do a lot of homework about the cars I buy. During the paperwork, I spotted what seemed to be a contradiction to the CPO sticker which I asked both my salesman and the sales manager about repeatedly. I don’t want to accuse anybody of intentional deception, but I was told that the CPO paperwork would come as a separate contract which would include the inspection details, and not to worry about it. Unfortunately, everyone was friendly and I trusted their word, so I signed off. Of course, I take full responsibility for trusting verbal confirmations and a window sticker over a couple small clauses in the contract, which matters most, but I find it odd that this new dealership is digging their heels in about this so hard. They admitted their mistake to me via text, but told me to kick rocks unless I want to buy an extended warranty for another $2,400, which of course, my almost $3,000 "Platinum Protection Package" has nothing to do with. The odds of my transmission actually failing on this otherwise tremendously reliable car, are about 10%, so why they wouldn’t want to honor a free equivalent warranty to mitigate their mistake and make a very happy customer is beyond me. I’ve followed up about a dozen times trying to solve this, and I got a final confirmation this morning that they do not want to honor their mistake, and instead tried to squeeze some additional cash out of me for an extended warranty, so I’m changing my review. Original Review [6/27/25] Zach was great, knowledgeable and friendly and was able to work with my budget. Super happy with my MX-5 and confident it's gonna be great going forward! More

He helped me purchase my car. He was very nice and patient. Let me test drive 2 cars. Happy customer. He was very nice and patient. Let me test drive 2 cars. Happy customer. More

Just bought my CX-5 from Coconut Creek Mazda Sahin, Tony Burba, Tiny , all helped get me a great deal. Burba, Tiny , all helped get me a great deal. More

First of all this dealership is beautiful and cozy. They make your stay comfortable. Second of all, they have a great variety of models to choose from and we were happy with our deal on the CX-90 PHEV, They make your stay comfortable. Second of all, they have a great variety of models to choose from and we were happy with our deal on the CX-90 PHEV, thanks to Santiago (sales) and Tony (finance). Also, Beatriz was super helpful and made sure we were happy. We’ll be referring them to friends and family. More