Coconut Creek Mazda

I booked my service via your website. When I checked in with the service advisor she said the price for service I chosen had gone up. I fought back and showed her a screenshot of what I b When I checked in with the service advisor she said the price for service I chosen had gone up. I fought back and showed her a screenshot of what I booked only the day earlier. In the end , they did honor the web price. I hate having to haggle over prices. Please update website service fees so this doesn’t happen in the future. On the plus side, this dealership is visibly stunning. Excellent waiting area, bonus points for the coffee machine and massage chairs ! More

My problems were solved in a good amount of time, I waited in the store for the service to be conclude, and it’s a very comfortable and friendly store waited in the store for the service to be conclude, and it’s a very comfortable and friendly store More

Melissa was an extremely helpful. She explained everything and answered all my questions. Thank you. She explained everything and answered all my questions. Thank you. More

Melissa was amazing and personable and the team was able to find the issue with my car and replace the broken part. I was however disappointed with the car wash that I received. When I saw my car I didn to find the issue with my car and replace the broken part. I was however disappointed with the car wash that I received. When I saw my car I didn’t think it had even been washed. The front and back seat carpets had been vacuumed but not the trunk. And my windshield was so dirty with finger prints and random steaks and marks. More

The dealer uses creative financing to play with the numbers. I guess like most do. I was offered $12000.00 for my vehicle. Then it became $11500.00 plus tax savings. I felt that the offer should have b numbers. I guess like most do. I was offered $12000.00 for my vehicle. Then it became $11500.00 plus tax savings. I felt that the offer should have been honored plus tax savings. I was verbally told by the salesman that we would get free oil changes .aybe for 1 year, that did not happen. After telling me a second key would cost $250.00 which I found unbelievable since Amazon was selling o e for $29.99, I felt it an opportunity to be ripped off. The salesman said he would see what he could do and call me back. No call back. I expected that since he was new to car sales and was young. I noticed while at the dealership he would walk away to joke with his fiend, I was getting the impression he was willing to say anything to get a sale For a new dealership, I would have thought customer service would be first. The finance manager ager was very knowledgeable and communicated clearly in a non high pressure way. I appreciated his I tercation with us and felt him to be trustworthy. More

Just love the video updates that I receive from the technician as well as the on-time. Real-time updates from my service advisor. Nina. technician as well as the on-time. Real-time updates from my service advisor. Nina. More

Great experience, easy scheduling, and live the video descriptions of their assessments. No problem with obtaining a loaner. Daniel is great, very thorough and knowledgeable. descriptions of their assessments. No problem with obtaining a loaner. Daniel is great, very thorough and knowledgeable. More

Sebastian made our car buying experience so easy. We highly recommend him and the dealership. We highly recommend him and the dealership. More

David was great! Smooth experience. Car was easy in a few hours. They advised us some brake pads that we’ll come back to do soon! Thanks! Smooth experience. Car was easy in a few hours. They advised us some brake pads that we’ll come back to do soon! Thanks! More

Great service from Ken Vigo, Tony Venezia, Galo Carrion excellent salesman is why I’m in my 4th Mazda! Awesome, highly recommend them! excellent salesman is why I’m in my 4th Mazda! Awesome, highly recommend them! More