Coconut Point Ford

Bought my Focus in 2017 from Coconut Point Ford, Where I go for anything I need service on. Two weeks ago took my car in needed motor mount.Had coolant & fuel flushed out also thanks to Paul reminding me.Pa go for anything I need service on. Two weeks ago took my car in needed motor mount.Had coolant & fuel flushed out also thanks to Paul reminding me.Paul Niemiec was my representative. He got done what needed to be fixed with the mechanic if course. Called next day picked my car up was still under warranty. On Thursday the 8th had to take her back in. Something broke up front, my warranty had expired on the 6th. On the way out He told me not charging you for diagnostic there something going on & we are going to take care of you to get you back on the road. Walked next door to see Bill Carrozza for another extended warranty he had allmy information saved from phone call night before. Bill explained in detail what each warranty would cover. He hooked me up with best plan. Next day around 9am Paul calls & says Tonia your car ready to pick up. I was shocked how quick it was. My caliper spring broke so it was quick job.when asked him what my bill was he said look you put new brakes on year ago, that he talked to Brian (guess the boss) & Brian told him don't charge her. I absolutely love these guys! They are honest good people to have working on your car!! If it the Quick Lube guys to big garage these guys are awesome!! My car goes to no one else to be work on. They care for there customers & the warm friendly service they give is the best!!! I highly recommend Coconut Point Ford from New car to keeping it maintained these guys rock!!! More

Quick lube center was great. Great comfortable waiting area with water, coffee and cookies. Always friendly. Great comfortable waiting area with water, coffee and cookies. Always friendly. More

Steve is a great service advisor who stayed in touch with me during the repair and explained the process. me during the repair and explained the process. More

The service and people are the BEST! ! The only place I'll take my truck!!!! ! The only place I'll take my truck!!!! More

This person along with dealership are absolutely unprofessional along with completely one sided and non helpful. This person was in my face screaming telling me how fraudulent I was along with spit unprofessional along with completely one sided and non helpful. This person was in my face screaming telling me how fraudulent I was along with spit flying out of his mouth onto my face. Clearly this person is a lose cannon hot head that underminds the average person. Showed me no respect and borderline challanged me as another male in a physical altercation making me question waiting for him in the parking lot when he got off of work. I did call Ford Headquarters and left a detailed review with them. More

Very nice folks, very over priced service! Told me my oxygen sensors needed to be replaced. You can buy oxygen sensors for $45. They quoted me $2200, when I squawked, they knocked it down to $ Told me my oxygen sensors needed to be replaced. You can buy oxygen sensors for $45. They quoted me $2200, when I squawked, they knocked it down to $1700. Took it to a regular mechanic, it was actually my fuel pump. Cost me $1100 to fix. More

Everyone at Coconut Ford was very helpful and professional. I certainly recommend Coconut Ford for all services. professional. I certainly recommend Coconut Ford for all services. More

Not bad fairly easy to work with they seemed nice and felt they cared for car dealer felt they cared for car dealer More

Buying a vehicle is never an enjoyable experience but Marc and Coconut Point Ford made it all bearable. Thank you. Marc and Coconut Point Ford made it all bearable. Thank you. More

From my salesman to the Manager everyone was great. Thanks enjoy my Bronco Raptor..Bob Thanks enjoy my Bronco Raptor..Bob More