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Brian Kline
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110 Reviews
110 Reviews
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110 Reviews of Brian Kline
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April 22, 2024
Thank you coconut point ford for outstanding customer service, advisor was very knowledgeable about his craft. service, advisor was very knowledgeable about his craft. More
by chrishibberd9
Other Employees Tagged: Anastasia Aguilar
April 18, 2024
Excellent service well deserve 5starts we’ll see you guys soon love driving my vehicle. guys soon love driving my vehicle. More
by METZERSYL
Other Employees Tagged: Dave Thomas, Teddy McCay, Gary Guenther, Dylan McDonnell
April 15, 2024
The integrity and honesty of the dealer ship is poor. I purchased a vehicle and platinum extended warranty that I was told would cover from bumper to bumper except tires, oil change, belts etc. I have ha I purchased a vehicle and platinum extended warranty that I was told would cover from bumper to bumper except tires, oil change, belts etc. I have had the vehicle in twice for repairs and both times told sorry your warranty doesn’t cover that. I was told that most of the parts are not covered by the outside warranty company and that it would cost $230.00 regardless of work performed every time the vehicle came in. I paid $2800.00 for extended warranty that apparently covers very limited items. I have problems with the transmission shifting but the service department says it shows no codes and without a code nothing can be done unless it breaks. Why don”t you try driving the vehicle and test it. I am very upset with the sale of this vehicle and the problems I am incurring and getting billed for warranty that should be covered or explained in detail. I could have saved $2800.00 dollars and a lot of stress. I have purchased several new vehicles from Ford Motor Company in the past year but am considering other vehicles for my personal and business use in the future. I would like to have a meeting with management to try and resolve this issue. I can be contacted by email or telephone at. Ron@aesouth.com or 305-522-0429 More
by RON@AESOUTH.COM
Other Employees Tagged: Dave Thomas, Parker Tenney
April 11, 2024
they all did a great job on my ford maverick xl recall would recommend for service would recommend for service More
by t9090
Other Employees Tagged: John Campagnola, Kelley James, Andrew Legge, Cyle Downing, Mike Long, Eutiquia Alonso, Isabel Diego, Anastasia Aguilar, Petrona Esteban
April 06, 2024
If zero stars were an option I would select that. I would drive out of my way to have my truck was serviced by them and complained about a ticking noise while my truck was under warranty and was to I would drive out of my way to have my truck was serviced by them and complained about a ticking noise while my truck was under warranty and was told there’s no problems. Then complained again months later and conveniently when my truck was out of warranty they had a reason. Quoted me $8,500 “submitted it to ford” brought my total to $2,600 when I called corporate only $4,400 was submitted. Then not a month later I’ve of my catalytic converters goes out quoting me $2,200 I took it to a trusted shop and paid $1,200. This dealership is a joke and I will NEVER be going back. More
by PADILLAMARIAH11
Other Employees Tagged: Desiree
April 04, 2024
I've been using Coconut Point Ford and their Service Department for many years now, and have never been disappointed. Brian Kline is THE BEST! He is caring, personable, and takes care of your vehicle an Department for many years now, and have never been disappointed. Brian Kline is THE BEST! He is caring, personable, and takes care of your vehicle and any issues. He will follow up on the progress either by text or phone. Everyone at Coconut Point Ford is friendly and very professional. We are a Ford family and will not go anywhere else with any of our vehicles. More
by ANDYREISINGER
April 01, 2024
This dealership continues to go above and beyond my expectations for sales and service. The entire staff is friendly and knowledgeable and keeps me informed throughout the entire process. I would highl expectations for sales and service. The entire staff is friendly and knowledgeable and keeps me informed throughout the entire process. I would highly recommend if you are looking to buy a new or used vehicle or if your car just needs service. More
by Jeremy B.
Other Employees Tagged: Jason DiMatteo, Dan Mucci, Dave Thomas, Billy Molano, Parker Tenney, Vinny D, Tony Lombard , Elissoi Liberal, David sales
March 15, 2024
Service reservation for the recall was handled quickly and readily. Upon check in, the Service Manager Brian advised that they also had the part necessary for a second recall that I was not scheduled to and readily. Upon check in, the Service Manager Brian advised that they also had the part necessary for a second recall that I was not scheduled to have done yet, and then also advised that they could handle the Works oil change while the car was on the lift. So, I started with the understanding that I was looking at 3 separate visits on different days to having everything handled due to Brian's attention to my situation and the care he and the service team took to handle all issues within hours. More
by Steve Riggs
Other Employees Tagged: Patrick, Skye
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