Coconut Point Ford
Estero, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Fast excellent service from start to checkout. All employees were very helpful & friendly throughout the process All employees were very helpful & friendly throughout the process More
Service Tech Israel came to my home to perform a software update on my vehicle. He was polite and completed the job in a short period of time. I was very satisfied with Coconut Ford's Mobile Service. update on my vehicle. He was polite and completed the job in a short period of time. I was very satisfied with Coconut Ford's Mobile Service. More
Great experience with Parker and Billy very courteous, kind and helpful I look forward to my new vehicle! courteous, kind and helpful I look forward to my new vehicle! More
I recognize excellent service at a glance being in Customer Service management for most of my career. When I entered the service department to meet my service advisor, Steve Heinking, I was late and t Customer Service management for most of my career. When I entered the service department to meet my service advisor, Steve Heinking, I was late and there were a few customers ahead of me. I smiled to myself as I watched Steve take great care of those customers with a pep to his step and a joyful attitude. Steve was quick and efficient! Shortly after, it was my turn. My Fusion had a few recalls and some other needed work. Steve explained the details involved and I thought I would never see my car again (ha-ha)! I observed him coordinating with other members of the service team. I could see the pride this dealership has for service. Well, I DID get my car back sooner than expected. For an older girl, she is running beautifully! Who would imagine how taking your car in for service would be an experience to remember? …THIS girl and her car! Thank you! More
Your Sale Rep (Nico) did a very good "counter" to my impatient with "Sales xx" I cannot rate the personnel below because I had no interaction with any. Nico did a complete presentation - a feature tha impatient with "Sales xx" I cannot rate the personnel below because I had no interaction with any. Nico did a complete presentation - a feature that impressed me the most. No "Closers". -- which by the way could have sent me out the door. Your Finance manager was prepared, organized and pleasant to communicate with. More
Had a good experience here. The staff was friendly and helpful. Would recommend others to shop here. The staff was friendly and helpful. Would recommend others to shop here. More
Very knowledgeable sales and finance staff makes for a smooth car sale. Worked well with ford home office to get financing approved smooth car sale. Worked well with ford home office to get financing approved More