Coconut Point Ford

They treated me terrific and have earned my complete trust over the years with both my corporate and personal vehicles. trust over the years with both my corporate and personal vehicles. More

WE have been customers of Coconut Point Ford for many years.There are not enough words to express the kindness and professionalism of Brian Klein.Unmatched. years.There are not enough words to express the kindness and professionalism of Brian Klein.Unmatched. More

Made the service appointment online at leaset a month ahead of time. Got to the service department and was asked if I made the appointment online, which I did. I guess you're not suppose to do that. I wa ahead of time. Got to the service department and was asked if I made the appointment online, which I did. I guess you're not suppose to do that. I was told they were booked 4 weeks out. The service rep was nice enough about it and said that my service only required me to use the quick lane. 3 hours later I got my oil changed battery checked and was on my way. Got home and I get an email from Ford saying they were sorry I missed my appointment. I quess I should just be happy I got it done. More

Took 3 hours for an oil change. The checkin people were wonderful however. Shara was great. You are obviously short handed. What's up with that. The regular service department and s The checkin people were wonderful however. Shara was great. You are obviously short handed. What's up with that. The regular service department and sales department have also disappointed me in the past. I have been going to Naples for service which is a little better but also short handed. What's going on with Ford dealers in this area? More

My salesman was John Plank, he was professional and attentive during the process of buying the F-150, John was knowledgeable about the vehicle. Jesse Mendoza made it fast and easy to get through the si attentive during the process of buying the F-150, John was knowledgeable about the vehicle. Jesse Mendoza made it fast and easy to get through the signing of the paperwork to complete the deal. More

Great service Department. Always try to do their best to get you scheduled in a reasonable time. Steve is just awesome. No pressure! Always try to do their best to get you scheduled in a reasonable time. Steve is just awesome. No pressure! More

Very friendly staff! Let you shop for a car and not bother you until you are ready. Let you shop for a car and not bother you until you are ready. More

Always treated very well. Very professional. Quick service at reasonable prices. I would recommend to all. I do my regular Maintenace here along with a car wash. Very professional. Quick service at reasonable prices. I would recommend to all. I do my regular Maintenace here along with a car wash. More

First time customer and first oil change on F150. Service advisor was outstanding explaining all the options and how the center works, A+. Very happy with the cost, timing and service at this point. Service advisor was outstanding explaining all the options and how the center works, A+. Very happy with the cost, timing and service at this point. The next morning in residence garage, there was four places where oil, (fresh) had leaked. If the belly pan of the F150 is NOT removed it will collect oil and drain for a few days. Looked under and as expected, the drain holes of the belly pan were leaking oil. Returned to dealership, explained problem to different service advisor, again, very professional and understanding, knew exactly what had NOT been done. Immediately had F150 in shop and instructed tech to remove pan and whip out oil residue. Always time to do over, never time to do it right the first time. More

I purchased my 2019 Ford Escaoe on March 3,2023 The man who shoed me the vehicle (Ralph) was professional, However he gave me 1 set of Keys I told him the 20016 Ford Edge I turned in I gave the 2 keys. He who shoed me the vehicle (Ralph) was professional, However he gave me 1 set of Keys I told him the 20016 Ford Edge I turned in I gave the 2 keys. He told me they would send the second set of keys in the mail, After a month and 2 weeks I have not received the second set of keys. I have purchased 3 vehicles from Coconut Point Ford and this is the first issue I have had with your organization. Pls send me the keys John Schroth 8025 Breton Circle Ft.Myers, Fl. 33912 Thank you More