Coconut Point Ford

I was impressed with the customer service, professionalism and knowledge provided from Service Advisor Steve Larame and Service Receptionist Nadia. They were both kind and listened to my story professionalism and knowledge provided from Service Advisor Steve Larame and Service Receptionist Nadia. They were both kind and listened to my story; truly was an exceptional experience. More

Outstanding performance on sales. Very knowledgeable and made the some times stressful experience…..a pleasurable one. My wife and I left with our new vehicle not feeling exhausted an Very knowledgeable and made the some times stressful experience…..a pleasurable one. My wife and I left with our new vehicle not feeling exhausted and taken advantage of. Mark treated us like family and not just a person purchasing a vehicle. Will not hesitate to recommend the dealership and pass on our positive experience. More

Work was done very quickly and car was kept clean. My one negative is that the price of the oil and filter went up a considerable amount. My one negative is that the price of the oil and filter went up a considerable amount. More

This was the best oil change experience we have ever had. We will certainly use the mobile service again. The two young men were prompt and very polite. We will certainly use the mobile service again. The two young men were prompt and very polite. More

Do not insist making an appt. with no intention of following it. Do not tell customer it will take 3 hrs and still not have it done in 6!! with no intention of following it. Do not tell customer it will take 3 hrs and still not have it done in 6!! More

If zero stars were an option I would select that. I would drive out of my way to have my truck was serviced by them and complained about a ticking noise while my truck was under warranty and was to I would drive out of my way to have my truck was serviced by them and complained about a ticking noise while my truck was under warranty and was told there’s no problems. Then complained again months later and conveniently when my truck was out of warranty they had a reason. Quoted me $8,500 “submitted it to ford” brought my total to $2,600 when I called corporate only $4,400 was submitted. Then not a month later I’ve of my catalytic converters goes out quoting me $2,200 I took it to a trusted shop and paid $1,200. This dealership is a joke and I will NEVER be going back. More

It was a pleasure dealing with John Plank and the entire staff. They gave you personal attention and were eager to please. It was my first vehicle purchase there and it will not be my last! staff. They gave you personal attention and were eager to please. It was my first vehicle purchase there and it will not be my last! More

Very good service. All questions and concerns answered. Very pleased with everything that took place All questions and concerns answered. Very pleased with everything that took place More

Great service I was always updated on the progress of my car Steve was great car Steve was great More

Mobile service service was great, the techs were cute out and professional. Drew Tutor made sure that we got our recall taken care of. out and professional. Drew Tutor made sure that we got our recall taken care of. More