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Coconut Point Ford
Estero, FL
1,183 Reviews
When you're looking for a reliable nearby Ford dealer with good reviews, you can stop your search here. Coconut Point Ford has a team of experts committed to helping you find the perfect new or used car for your lifestyle. Whether you want to come in for a test-drive or stop by our Ford service department for any maintenance needs your vehicle may require, you'll love the care and attention you receive here. We have convenient hours that make scheduling a visit around your busy schedule a breeze, so don't hesitate to visit our family-owned and -operated Ford dealership in Estero and see all that we can do for you today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,183 reviews
March 11, 2024
The service and care about the longevity of my vehicle were good. Areas to improve are: hire a greeter, greet each customer the second they step into the lobby, look happy about working there, take owner were good. Areas to improve are: hire a greeter, greet each customer the second they step into the lobby, look happy about working there, take ownership of your department and make it known they you have the best job in the world, over communicate with a daily update about the status of the vehicle. More
by ERIK33
Verified CustomerEmployees Worked With
March 11, 2024
Steve Heinking was the best service advisor I’ve worked with. He laid out all my options very clearly and was very communicative through the process, providing status updates on my truck often. My only gri with. He laid out all my options very clearly and was very communicative through the process, providing status updates on my truck often. My only gripe was the time it took for the repairs to be completed but that was out of Steve’s control and just speaks to the volume of work Coconut Point Ford is currently tasked with handling. Overall, it was a great experience. More
by taboyer0206
Employees Worked With
Steve Heinking
March 11, 2024
Phenomenal costumer service thank you for your help and honesty Steve can’t wait to see you guys till next time. honesty Steve can’t wait to see you guys till next time. More
by lorajeune7
March 10, 2024
Excellent on-line service, honest and great assistance in shipping vehicle. Thank You Mark Hyatt shipping vehicle. Thank You Mark Hyatt More
by markh196417
Employees Worked With
March 10, 2024
They made the buying process simple. The truck was ready for me when I got there and finishing the deal only took a couple of ours. I would recommend this dealership to other people. The truck was ready for me when I got there and finishing the deal only took a couple of ours. I would recommend this dealership to other people. More
by sbc9320
Employees Worked With
March 09, 2024
The service was great! Very helpful and patient. Knowledgeable and willing to help with questions. Very helpful and patient. Knowledgeable and willing to help with questions. More
by bryan.lopez
Employees Worked With
March 09, 2024
too soon to submit any opinion on the dealership and/or its employees other than Parker. its employees other than Parker. More
by tmcneff
Employees Worked With
March 08, 2024
Came to the house to update my mustang Mach e! Very good job an quick saved me a lot of time Very good job an quick saved me a lot of time More
by gtee
March 08, 2024
Grate service, te took grate care of truck when I brought it in, done quick as well it in, done quick as well More
by AMADOLARRA
Employees Worked With
