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Coconut Point Ford
Estero, FL
1,183 Reviews
When you're looking for a reliable nearby Ford dealer with good reviews, you can stop your search here. Coconut Point Ford has a team of experts committed to helping you find the perfect new or used car for your lifestyle. Whether you want to come in for a test-drive or stop by our Ford service department for any maintenance needs your vehicle may require, you'll love the care and attention you receive here. We have convenient hours that make scheduling a visit around your busy schedule a breeze, so don't hesitate to visit our family-owned and -operated Ford dealership in Estero and see all that we can do for you today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,183 reviews
March 08, 2024
Service has always been great at Coconut Point Ford. Desiree and Skye are wonderful. However, quoting me $385 to replace a $15 starter relay is absurd and wrong. There is no justifiable reason to mak Desiree and Skye are wonderful. However, quoting me $385 to replace a $15 starter relay is absurd and wrong. There is no justifiable reason to make 400% profit on a relay that takes literally 5 minutes to replace. Sorry. I love you guys, but this is just wrong. More
by GPITT70
Verified CustomerEmployees Worked With
Skye French, Desiree Ratliff
March 07, 2024
My truck was dirty, missing options that had been noted as installed and appeared to not have the full checklist performed when delivered to the dealership (still had factory window spacers on the rear win as installed and appeared to not have the full checklist performed when delivered to the dealership (still had factory window spacers on the rear windows). Luckily they shipped the parts to my local dealership and worked out a deal to have them install them. More
by MIKESTRICKLER
Employees Worked With
March 06, 2024
I was very disappointed in the service I received. The communication was not good. I would not recommend the service department. I spent over 50,000.00 dollars there on vehicles and will not be treate The communication was not good. I would not recommend the service department. I spent over 50,000.00 dollars there on vehicles and will not be treated like I was. I am glad I do not have employees that act like this. More
by DROBINSONDR
Employees Worked With
Steve
March 05, 2024
Staff goes the extra mile to help you get the vehicle you want!! Sales and finance dept are great to work with. want!! Sales and finance dept are great to work with. More
by aorozcorm
March 01, 2024
Great customer service John plank was fantastic Highly recommend this dealership and their sales staff. Highly recommend this dealership and their sales staff. More
by BAMARJE
Employees Worked With
March 01, 2024
For the Feb 22 service regarding our 2020 Mustang recall notices, Patrick Saunders was very courteous in first setting up my appointment and then ensuring the recall items were completed even though I misse notices, Patrick Saunders was very courteous in first setting up my appointment and then ensuring the recall items were completed even though I missed the original appointment day and time. Brian Kline is always customer friendly and helpful. Thanks to all. William R. More
by warotzien
February 29, 2024
Staff was friendly and David in particular went the extra mile. However the overall process was slow moving. mile. However the overall process was slow moving. More
by ErinR
