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Coconut Point Ford
Estero, FL
1,186 Reviews
When you're looking for a reliable nearby Ford dealer with good reviews, you can stop your search here. Coconut Point Ford has a team of experts committed to helping you find the perfect new or used car for your lifestyle. Whether you want to come in for a test-drive or stop by our Ford service department for any maintenance needs your vehicle may require, you'll love the care and attention you receive here. We have convenient hours that make scheduling a visit around your busy schedule a breeze, so don't hesitate to visit our family-owned and -operated Ford dealership in Estero and see all that we can do for you today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,186 reviews
January 19, 2024
The service was good and the communication was very good. Thecenter was busy and the staff made sure that I was aware of that. Thecenter was busy and the staff made sure that I was aware of that. More
by FEM3243
Verified CustomerEmployees Worked With
January 18, 2024
Highly suggest mechanics use a paper floor mat in the vehicle when servicing it. My floor mat was absolutely filthy after servicing. Service advisor arranged for a free car wash and had them clean the fl vehicle when servicing it. My floor mat was absolutely filthy after servicing. Service advisor arranged for a free car wash and had them clean the floor mat. The mat is not quite as spotless as when I brought the vehicle in but is acceptable. Other dealerships use temporary paper floor mats, why not at Coconut Point Ford? Service advisor was very good and helpful. More
by PUTTING.GUY
Employees Worked With
Steve. Service advisor. 5 stars
January 18, 2024
All went as scheduled and on time . All was explained after and done to my satisfaction All was explained after and done to my satisfaction More
by MILLARD0
Employees Worked With
January 17, 2024
I was given a BS $8400 quote with absolutely no explanation. $2500 worth of parts (which I can order to pick up from you for $1500) and what?? 6k in labor?? No chance explanation. $2500 worth of parts (which I can order to pick up from you for $1500) and what?? 6k in labor?? No chance More
by NICKQUNELL
Employees Worked With
January 17, 2024
Only issues were Tom Spicer was unable to get Ford Pass installed on my phone after numerous attempts. Not sure what to do about it. Also, I am not impressed with the owners manual on my 2024 Mustang. It installed on my phone after numerous attempts. Not sure what to do about it. Also, I am not impressed with the owners manual on my 2024 Mustang. It looked like it was not updated for the new technology. More
by phil.berra
Employees Worked With
Tom Spicer
January 17, 2024
Patrick provided outstanding service and showed a genuine concern for my problem. He went out of his way to squeeze me in a busy schedule and have my brakes fixed. Thanks to Patrick you have a new customer concern for my problem. He went out of his way to squeeze me in a busy schedule and have my brakes fixed. Thanks to Patrick you have a new customer. This is the type of service that is almost impossible to obtain today. Cudo’s to Patrick! More
by bsexton2630
Employees Worked With
Patrick Saunders
January 16, 2024
I had an incredible experience at the Ford dealership. Very helpful and made it easy to pick up my car and drop it off Very helpful and made it easy to pick up my car and drop it off More
by Action Door
Employees Worked With
