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Coconut Point Ford
Estero, FL
1,185 Reviews
When you're looking for a reliable nearby Ford dealer with good reviews, you can stop your search here. Coconut Point Ford has a team of experts committed to helping you find the perfect new or used car for your lifestyle. Whether you want to come in for a test-drive or stop by our Ford service department for any maintenance needs your vehicle may require, you'll love the care and attention you receive here. We have convenient hours that make scheduling a visit around your busy schedule a breeze, so don't hesitate to visit our family-owned and -operated Ford dealership in Estero and see all that we can do for you today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,185 reviews
Verified Customer
August 28, 2023
They resolved my power steering issue under warranty but it took almost a month and communications are horrid. You can't call into the service center because the phones lines are messed up, apparently. They it took almost a month and communications are horrid. You can't call into the service center because the phones lines are messed up, apparently. They know about it. No communication via email, phone call, or any other method about the status of my truck for three weeks without me visiting the location for an update. Pretty frustrating to say the least. More
by PKEMP0
Employees Worked With
August 26, 2023
The quick lane took three hours to change my oil. That simply is unacceptable. Needless to say that does not make me want to return for the next oil change. The oil change was $63 dollars which is al That simply is unacceptable. Needless to say that does not make me want to return for the next oil change. The oil change was $63 dollars which is also ridiculously high priced. More
by Brian Copple
Employees Worked With
This review is for the quick lane.
August 26, 2023
I received stellar service and above expectations courtesy and help! It was a great experience and my car was returned looking brand new because of the hand wash courtesy and help! It was a great experience and my car was returned looking brand new because of the hand wash More
by GIGIMEZZIO
Employees Worked With
Can’t remember her name but she had a service dog
August 25, 2023
Awesome service department and very quick. I was able to have my recall done in a timely manner. I was able to have my recall done in a timely manner. More
by RICKYROSADO28
Employees Worked With
August 25, 2023
What a great experience! Wonderful dealership! Tom Spicer is the best! So easy to deal with! Wonderful dealership! Tom Spicer is the best! So easy to deal with! More
by ateegarden12
August 24, 2023
I was actually quite surprised as to how different this dealership is compared to the others but in a good way. My salesman, Parker & the manager took care of me and worked with me the best they could. The dealership is compared to the others but in a good way. My salesman, Parker & the manager took care of me and worked with me the best they could. They were not extremely pushy and this dealership also doesn't have outrageous & bogus dealer fees and additional fees like other dealers in the area. More
by Service.fixit
Employees Worked With
August 24, 2023
Told me rear tires needed to be replaced, they were worn. The tires were brand new. Don’t know what they we’re trying to pull.also I needed new lug nuts $180 rediculous. The tires were brand new. Don’t know what they we’re trying to pull.also I needed new lug nuts $180 rediculous. More
by JETS826
Employees Worked With
Knowone
