Coconut Point Ford

Check engine light came on again after 5 miles following service for same problem. Took it back to dealer and they said the light was now off but there was something else wrong and they couldnt determine wh service for same problem. Took it back to dealer and they said the light was now off but there was something else wrong and they couldnt determine what it was. They opened a ticket with Ford engineering and told me to go ahead and keep driving the car. Never heard back from them until I received a text saying that my car was fixed and the order was closed. More

My service was well done although it took a lot longer than I expected. Best thing to do is drop off the car. Don’t wait for it in the lobby unless you want to waste 3+ hours. than I expected. Best thing to do is drop off the car. Don’t wait for it in the lobby unless you want to waste 3+ hours. More

I needed an oil change was there 2 1/2 hours, the wait time was ridiculous. Otherwise the personnel were very nice. time was ridiculous. Otherwise the personnel were very nice. More

Thomas spicer was my sales person he was very informative in ordering my truck.he also helped me know my truck in ordering my truck.he also helped me know my truck More

I needed a battery replacement as well as “the works” oil change. Some of the checks/inspections of the oil change were not completed and I had my rims damaged during the tire rotation. Brian Kline rose to t change. Some of the checks/inspections of the oil change were not completed and I had my rims damaged during the tire rotation. Brian Kline rose to the occasion as I wrote him an email detailing my issues and how pissed I was about everything in general. I left it up to him to right the wrongs; long story short, my rims were repaired well beyond my expectations and “the works” charges were taken care of. This goes out to Brian and others who helped this crappy situation become a positive one; THANK YOU! While I now have “repaired rims” instead of having them in their original OEM state, I’m overall pleased with the outcome as I know that Brian/CP Ford management could’ve simply denied their fault in damaging my rims and could have made this scenario much worse for me…as well as for them. Thank you, again! More

Amazing customer service and good car deals. Quick and easy transaction . Cars are well maintained and clean Quick and easy transaction . Cars are well maintained and clean More

Great quality service all round and gives top value for trade in. Very professional with fast and easy buying process trade in. Very professional with fast and easy buying process More

Skye French was great to work with and service was handled promptly and with good results. handled promptly and with good results. More

I took in my 2019 F150 it took two weeks to get the approval for the warranty on the transmission but after we got the approval it took two weeks to rebuild the transmission they told me they would’ve approval for the warranty on the transmission but after we got the approval it took two weeks to rebuild the transmission they told me they would’ve been eight weeks out so two weeks is really good for them to bust it out and it runs and shifts like it’s brand new I am very pleased with the work Brian my adjuster that I was working with he was The best I will be taking my truck back here warranty or not it was worth them having my truck for a month I had rental service on my warranty so I had a vehicle for the whole month that they had my truck I will be buying my next vehicle when I’m ready from Coconut Point Ford More

Fast, efficient service was appreciated. I will continue to use this service to n all of my cars. I will continue to use this service to n all of my cars. More