Coconut Point Ford - Service Center

Excellent, timely, scheduled and performed as they said. Thank you, answered the phone, scheduled quickly, did the repair while I waited within 2 hours as they said. Great waiting room. Even had a desk tha Thank you, answered the phone, scheduled quickly, did the repair while I waited within 2 hours as they said. Great waiting room. Even had a desk that I could work from while waiting, had internet. Perfect. More

This was the 5th vehicle I have purchased from Coconut Point/Galloway over the last 18 years. Got screwed even harder this time than the last time. Guess I just don't learn my lessons well. The salesman w Point/Galloway over the last 18 years. Got screwed even harder this time than the last time. Guess I just don't learn my lessons well. The salesman will look you in the eye and lie to you to make the sale. They don't care about anything other than making the sale. Customer service for a 5 time customer, HAH! They could care less. After screwing me over on my trade, I simply asked for a 2nd key fob for a used 2023 F-150 Lariat I purchased. "Oh, you can buy one" they said. Now as I referenced above, I may not be the brightest bulb on the string, but I'm pretty sure the guy that traded that leased vehicle in was charged for not returning the 2nd key fob, but I now have to purchase the other one. Thanks for nothing! The salesman looked me in the eye and said," that's the most we can give you for your trade, that's what we're selling them for". Then put it on their lot for $10,000 more than what they gave me. Now, I understand they need to make a profit, but $10,000 profit? Plus, the probably $10,000 the made on the one I purchased. I get it. They are in business to make money, but $20,000 on one deal without throwing in a 2nd key fob is just pure greed. Not as if they will care, but I think it is safe to assume I will not be purchasing any more vehicles from these dealerships. More

Excellent service and communication. Repair was quick. Everyone attitude was top notch. Will probably purchase another explorer soon! Repair was quick. Everyone attitude was top notch. Will probably purchase another explorer soon! More

Service manager Steve Heinking was amazing to work with! He fixed my problem immediately and delivered my car to my home! He fixed my problem immediately and delivered my car to my home! More

Our service representative was excellent and friendly Our car was ready in an amazingly short time. Our car was ready in an amazingly short time. More

Dealership was clean, workers were polite and service done in a timely manner! Thank you! done in a timely manner! Thank you! More

Ripoff $250 to fix a flat don't recommend will buy Gm from now on from now on More

People were very nice and friendly, facility is great but the flyer we received was just false advertising and frankly borderline illegal. Trade value was $8k less than flyer, there was no additional $9k inc the flyer we received was just false advertising and frankly borderline illegal. Trade value was $8k less than flyer, there was no additional $9k incentive as advertised and the 1.9% APR financing advertised was not available. Wasted two hours at the dealership to receive nothing as advertised. More

CLOSE TO WHERE I LIVE. FAST IN AND OUT. QUICK OIL CHANGE & ROTATION. GREAT CAR WASH. FAST IN AND OUT. QUICK OIL CHANGE & ROTATION. GREAT CAR WASH. More

The oil change center manager Dylon was very concerned with any issues and took care of any problems I did have with any issues and took care of any problems I did have More