Coconut Point Ford - Service Center

The repair department and management is Very attentive to its customer needs throughout the repair process. its customer needs throughout the repair process. More

Brought my SD 250 truck in for tire repair. Advisor Steve Larame met me on arrival and started the process. He was polite, very knowledgeable, and very professional. The tire repair was for a n Advisor Steve Larame met me on arrival and started the process. He was polite, very knowledgeable, and very professional. The tire repair was for a nail in the tread of tire. Steve had looked up my truck service information found my Ford Tire care plan and started the repair process. Upon starting the nail removal it was determined the tire could not be repaired. Must be replaced. Steve with his knowledge of the process quickly got necessary photos and other information together, subsequently getting Ford Tire care to authorize a new tire replacement. Coconut Point Ford had a new matching tire in stock. The job was done that day. Steve Larame made happen! He made my Quick Service experience outstanding. Steve is a great professional representative of the Coconut Point Ford Service Department. A job well done. More

Drew and his crew are really great to work with. Always on time and very efficient. I really appreciate their service. Recommend them without hesitation. Always on time and very efficient. I really appreciate their service. Recommend them without hesitation. More

GREAT SERVICE DEPARTMENT. VERY KNOWLEDGIBLE ON CORRECTING PROBLEMS. FAST IN AND FAST CHECK-OUT. WOULD RECOMMEND. VERY KNOWLEDGIBLE ON CORRECTING PROBLEMS. FAST IN AND FAST CHECK-OUT. WOULD RECOMMEND. More

Communication was less than ideal. Serviced and repaired what I Needed done. The service report mentioned the check engine light was on. To my knowledge it wasn’t on when I dropped t Serviced and repaired what I Needed done. The service report mentioned the check engine light was on. To my knowledge it wasn’t on when I dropped the car off. They apparently didn’t evaluate why it was on nor did they reset it. More

Bought my car here in 2017, only take it to Quick lube for all my needs. Steve Larame is awesome & very professional. I recieve letters from Ford with possible troubles & if they occur Ford covers the pro for all my needs. Steve Larame is awesome & very professional. I recieve letters from Ford with possible troubles & if they occur Ford covers the problems. Everyone here is awesome & I love them.. More

Great service experience, Brian Kline is fantastic, his assistance in having my brakes replaced on my Ford Escape is the reason I will continue to bring my car to their service department. assistance in having my brakes replaced on my Ford Escape is the reason I will continue to bring my car to their service department. More

Great service and communication, as always! Thank you for your assistance with our Ford Bronco. Thank you for your assistance with our Ford Bronco. More

Steve was great and extremely helpful! Great experience! We will definitely be back for all our Ford needs! Great experience! We will definitely be back for all our Ford needs! More

Salesman had no knowledge of the vehicle. The license was only for 8 months and not a full year. Transmission failed and had to be replaced. It took one month. Head lamp cracked. Plastic s The license was only for 8 months and not a full year. Transmission failed and had to be replaced. It took one month. Head lamp cracked. Plastic shroud around steering wheel was defective. The three deflects eventually fixed. More