Coconut Point Ford - Service Center

Steve went above and beyond! He both educated and humbled me in the process and then blew away my expectations. Kudos!! He both educated and humbled me in the process and then blew away my expectations. Kudos!! More

Great place great people great techs will tell friends and family to stop in for service and family to stop in for service More

Both gentlemen who help from the start at the changing oil department where very help. As well as the young lady who charge me for the changing oil services, she was very nice. Thank you for your help. oil department where very help. As well as the young lady who charge me for the changing oil services, she was very nice. Thank you for your help. Got to say people on the services for repairs on vehicle there were rude, they could use a trainee on being better personal. More

customer service with SKY was good but waiting on part and communicating was a little on the poor side and communicating was a little on the poor side More

The communication and receiving updates were done very well. The process was organized and I faced no issues. well. The process was organized and I faced no issues. More

Service writer was very courteous. The car was promptly taken care of. They were going to mail me the invoice which I had not received yet, but I’m sure it will come. The car was promptly taken care of. They were going to mail me the invoice which I had not received yet, but I’m sure it will come. More

Great service, Brian schedule both of my Ford explores for tires and service. we bought them from Coconut ford and use them for all services for tires and service. we bought them from Coconut ford and use them for all services More

I always had good service but the last time I was there they told me that I needed brakes , they suggested that I put new pads and resurface the rotors, I asked why not just put in brakes pads and new roto they told me that I needed brakes , they suggested that I put new pads and resurface the rotors, I asked why not just put in brakes pads and new rotors, but they said changing the rotors wasn't necessary, not I ha a squealing noise, yhe truck has been there twice since. And now they suggested to put in new rotors so the noise will go away,witch it cost a few hundred bucks, my frustration is that I told them to do that since the beginning. I was very disappointed since I cold probably have it done myself and it would have been good from the start. More

Very quick. Was taken right away. Given an estimate for work needed. I am very pleased with the service. Was taken right away. Given an estimate for work needed. I am very pleased with the service. More

Skye French and the service department finished my repairs and were great to work with. They definitely won future business from me. repairs and were great to work with. They definitely won future business from me. More