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Coconut Point Ford - Service Center

Estero, FL

4.5
771 Reviews

771 Reviews of Coconut Point Ford - Service Center

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December 03, 2023

Excellent dealership. I had an emergency with my car and Steve Kline, service manager and Steve Heinking, service writer went above and beyond the call of duty. They wer More

by BOBANDTHERESAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2023

It was the worst experience I ever had at any Ford dealer. I have owned over 20 fords and currently own 7 this dealership and there service writer and manager are the worst. More

by GIL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Kline
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2023

Great place to deal for a vehicle. Everybody is helpful from sales to the service department also the parts department. More

by jvg716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Ratliff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skye French Tom Spicer
December 01, 2023

Expert, friendly & fast service. Always feel taken care of. Going to miss them…moving to North Carolina. More

by BENFANTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
December 01, 2023

Always a good experience always done well , never let me down ! I have no complaints More

by THASLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2023

Addressed both routine maintenance and recall issue that needed repair in 1 visit. Saved time and hassle by driving vehicle back to my residence. More

by buckbrith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
December 01, 2023

in my opinion Coconut Fords service department is top notch! The service manager is extremely courteous and helpfull. They got my vehicle in and resolved my issue very quickly. While they had it they d More

by RAGSPOOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastasia Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2023

What a great new service being provided by Coconut Point Ford Service Center. They came to my house right on time and completed three different problems with my Ford Fusion, and cleaned up everything afterw More

by HANKANDLINDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Tutor
November 28, 2023

Great service personnel are always courteous and helpful so why would you go anywhere else More

by BILLCHINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2023

Drove up on a Saturday afternoon and met by a courteous manager who gave me an estimate on time and on completion a clear explanation of the work completed and a review of how the car performing. More

by QCGRAD75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Martinez
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