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Coggin Ford of Jacksonville

Jacksonville, FL

4.6
1,006 Reviews

9650 Atlantic Blvd.

Jacksonville, FL

32225

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Showing 1,006 reviews

February 25, 2026

Caleb was great and Fast to work with. Finance was slower than usual and wanted we to avoid that. More

by saltypaws4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb
Feb 28, 2026 -

Coggin Ford of Jacksonville responded

Hi, thank you for taking the time to rate us! You really made our day today.

February 18, 2026

We recently had preventive maintenance completed on four vehicles in our fleet, and the dealership did an outstanding job from start to finish. Their team was organized, efficient, and extremely thorough in More

by rjsurf15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Toney
Feb 20, 2026 -

Coggin Ford of Jacksonville responded

rjsurf15, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

February 08, 2026

Fantastic service, I would highly recommend them. Very very courteous and prompt. They are the best! More

by jimliz7777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John - Service Manager and Rob in Services, Andrew Fagan, Darlene Tomline
Feb 08, 2026 -

jimliz7777 responded

Very very courteous and prompt. They are the best!

February 01, 2026

My advisor Rob is awesome! He is honest with me and helped me! Coggin is the best! I will never return to Bozard ford. More

by harley9598
Recommend Dealer
Yes
Employees Worked With
Rob Rose
Feb 04, 2026 -

Coggin Ford of Jacksonville responded

harley9598, thank you for taking the time to leave us this positive review! Have a wonderful day!

January 27, 2026

Great customer service, fast and efficient. Car is now working great, thanks for your help More

by cindy.sobelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Rhodenberry
Jan 30, 2026 -

Coggin Ford of Jacksonville responded

cindy.sobelman, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

January 17, 2026

Phenomenal punctuality and professionalism. They had my vehicle ready within hours of receiving it, and we got through with the paperwork so quickly I didn’t even have time to say goodbye to t More

by Jacob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Dennis
January 03, 2026

Customer service in the service dept is awful. We have had to have out several towed here with a week apart, due to power shutdown while in traffic. More

by jiimliz77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
don't recall
Jan 08, 2026 -

Coggin Ford of Jacksonville responded

Thank you for sharing your feedback. I understand your concern with both the repeated vehicle issues and the service experience you described. I appreciate you bringing this to our attention and would welcome the opportunity to review the situation and better understand what occurred. Best, Shaun Atkinson General Manager satkinson@cogginauto.com 970-456-7973

January 02, 2026

They were all super nice and helpful. Also very informative about the vehicle and super patient with us and all the questions we had. More

by rcamargo24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Fagan
January 01, 2026

My service advisor Rob was courteous and kept me informed thru the entire service process. More

by rterns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
December 26, 2025

Nice place to do business. Order new auto. Auto tracker worked well, delivery on time. Salesman Mark very helpful. More

by gayleboivin2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Dennis
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