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Coggin Ford of Jacksonville

Jacksonville, FL

4.4
948 Reviews

9650 Atlantic Blvd.

Jacksonville, FL

32225

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Showing 948 reviews

June 13, 2025

Service advisor was great. Mobile oil change service was beyond convenient and fast. Highly recommend Coggin Ford. More

by h_devore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Toney
June 10, 2025

Rob kept me posted as to progress on my vehicle . Repairs done at no cost . More

by paulhibel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
June 09, 2025

The service advisor didn't want to give me the invoice. He made me wait 30 minutes and then he was rude. They didn't give me my car back and I had to walk to get it. I'm not sure if the service I paid for More

by areparkcorporation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin
Jun 15, 2025 -

Coggin Ford of Jacksonville responded

Thank you for sharing your feedback. I’m very concerned by your experience and the breakdowns in communication, delivery, and professionalism that you described. Your time and trust are important, and this is not the level of service we aim to provide. I’d like to personally speak with you to better understand what occurred and ensure that your concerns are addressed. We are actively working to make contact, but please also feel free to reach out to me directly at your convenience. Ron Messinetti General Manager Coggin Ford Jacksonville 📞 (727) 418-6471 📧 rmessinetti@cogginauto.com

June 03, 2025

Have always had an excellent experience at Coggin Ford. From numerous service calls to major repairs. And the service advisors have always been great. More

by Dewayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny (The other guys did not assist me
May 30, 2025

Everyone was very professional, attentive, helpful and nice. I felt comfortable in every part of it and no doubt left with my dream car More

by Keyla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe Perrin & Jeffrey Jones, Darlene Tomline
May 29, 2025

Ana Lopez is so helpuf polite and knowledgeable thanks for having her as a sales consultant More

by balmacedarodriguezlisandra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana Lopez
May 29, 2025

Ana Lopez is the best so helpuf polite loveley and knowledgeable thanks for having her More

by balmacedarodriguezlisandra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana Lopez
May 28, 2025

Much improved Service area. Good d communication as to status and the option of pickup up and delivery is a nice option. Comfortable waiting area. More

by jerryredfield
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Thompson , Robert Andrews
May 14, 2025

The people were very friendly and professional from the beginning of the process all the way through the end. More

by aidaphnis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob and Gabriel
May 13, 2025

I had the opportunity to work with Ron Messinetti, the General Manager, and I couldn’t be more grateful for the way he handled everything. He took the time to listen, answer all my questions, and make sur More

by josiahm220
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff, Darlene Tomline
May 16, 2025 -

Coggin Ford of Jacksonville responded

Josiah, thank you again for sharing your experience. I appreciate you taking the time to have a conversation with me recently. I understand how this situation made you feel, and I’m glad we were able to talk through the details together. It sounds like there was a lot of uncertainty about leasing versus buying, and I’m happy we could clarify how each option works and what makes the most sense for your goals. If you ever have more questions or want to talk further, you’ve got my direct line—feel free to reach out anytime. I appreciate the chance to assist you. Ron Messinetti General Manager Coggin Ford Jacksonville 📞 (904) 747-8996 📧 rmessinetti@cogginauto.com

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