Coggin Ford of Jacksonville

The car sales lady did a great job for the first hour … because there was only 1 financial person there I had to wait … completely understandable what I don’t understand is how I had to wait almost 2 hours because there was only 1 financial person there I had to wait … completely understandable what I don’t understand is how I had to wait almost 2 hours and the financial person didn’t know I was there …… and the car sales lady left to go get an icee … she filled out my forms incorrectly so I never received my metal plate …. Had to pay 60 dollars to get a new one because my plate was lost in the mail because of her “clerical error” More

My F150 was sent over from Subaru to determine the problem. I'm thinking 9 days is a little long to replace a fuel pump & a new battery. The only issue I really had was lack of communication with the problem. I'm thinking 9 days is a little long to replace a fuel pump & a new battery. The only issue I really had was lack of communication with the customer. A real problem with returning calls. There's a lot to improve on here! But after a few days, Johnny stayed in touch with me on the timeline of getting my truck back. I would bring my truck back here again if they can improve in this area! More

Made an offer, it was accepted and out the door. Was no financing so it was fast. Was no financing so it was fast. More

Rasberry was super helpful and great to work with and made buying my new Bronco such an easy process! made buying my new Bronco such an easy process! More

Great experience, good people to work with. Ricardo did a fantastic job, was honest with me. Ricardo did a fantastic job, was honest with me. More

Ana and Darlene were Amazing and very one at Fiord were amazing and we received an Amazing car with a really good deal amazing and we received an Amazing car with a really good deal More

I have been a customer at Coggin Ford for at least four leases over the last several years. I have been very impressed with the company overall. I usually go through the initial sales representative and de leases over the last several years. I have been very impressed with the company overall. I usually go through the initial sales representative and deal with the sales management team directly. I find this is better for me as I can reach an agreement much easier than driving to the dealership and spending more time than I want to. This has worked well in the past and I will continue to do so for my next lease in 3 years. Of particular note, I would highlight the professionalism of all of the new car sales managers and also the Finance management teams. I would strongly recommend Coggin Ford for its professionalism and its excellent customer services. I am a retired senior aerospace defense executive and feel that I am the most important person in the building while I am there. I also feel that any other customers would feel the same way. More

Happy Easter Coggin Ford Service Department. You have improved the quality of my life by fixing my 2014 Ford Focus with severe transmission problems to make it run like new over the past 6 month You have improved the quality of my life by fixing my 2014 Ford Focus with severe transmission problems to make it run like new over the past 6 months. My message to Jacksonville: Sure, evaluate a fair price of repair, yet count on technical expertise and considerate service. Happy customer, Dunston Sampson. More

Fair and great people here at the dealer. They really do care about the customers experience and make sure they’re getting what they want and need They really do care about the customers experience and make sure they’re getting what they want and need More