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Coggin Ford of Jacksonville
Jacksonville, FL
1,001 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,001 reviews
January 17, 2026
Phenomenal punctuality and professionalism. They had my vehicle ready within hours of receiving it, and we got through with the paperwork so quickly I didn’t even have time to say goodbye to t They had my vehicle ready within hours of receiving it, and we got through with the paperwork so quickly I didn’t even have time to say goodbye to the trade-in. Payment & financing was a breeze, with basically no upselling or hawking warranties - straight and to-the-point, with educated and professional recommendations & advice. I was never left hanging or waiting for help, and was out the door and on the way home faster than a trip to Jax beach. More
by Jacob
Employees Worked With
Mark Dennis
January 03, 2026
Customer service in the service dept is awful. We have had to have out several towed here with a week apart, due to power shutdown while in traffic. We have had to have out several towed here with a week apart, due to power shutdown while in traffic. More
by jiimliz77
Employees Worked With
don't recall
December 24, 2025
My daughter went to the service dept because the brakes were faulty on her 2024 bronco. They sent her home in an uber said they were out of loaners. Not good customer service at all. were faulty on her 2024 bronco. They sent her home in an uber said they were out of loaners. Not good customer service at all. More
by cassbah56
Employees Worked With
Ken Thompson
December 24, 2025
This has been the worst car-buying experience I’ve ever had. I’ve bought vehicles from many different dealerships before, and I have never had this many problems, especially within just one month of owners had. I’ve bought vehicles from many different dealerships before, and I have never had this many problems, especially within just one month of ownership. The car was sold to me in poor condition. The windows do not work, the belt is faulty, and shortly after purchase I was told the vehicle needed major services that clearly should have been done before it was sold. These include a coolant flush, brake fluid exchange, complete fuel system service, and rear differential service. On top of that, I was charged to fix these issues even though I had only owned the car for a month. How do you sell a car without properly servicing it and then expect the customer to pay for problems that already existed? This shows a serious lack of honesty and responsibility. I trusted this dealership to sell me a reliable vehicle, and instead I was left dealing with multiple mechanical and electrical issues almost immediately. This is by far the worst dealership experience I have ever had. I am extremely disappointed and would not recommend this dealership to anyone. More
by abel
Employees Worked With
Jeff
November 28, 2025
I had a great experience working with my sales associate Clarence Rasberry at Coggin Ford. Clarence worked with me to purchase a 25 Explorer Platinum and went the extra mile to ensure our selection was the Clarence Rasberry at Coggin Ford. Clarence worked with me to purchase a 25 Explorer Platinum and went the extra mile to ensure our selection was the right one. Everything about our interaction was top notch. More
by Dbkerchner
Employees Worked With
Clarence Rasberry
