Coggin Ford of Jacksonville

My first time using the Atlantic Blvd. location. I came in to have my oil changed and tires rotated. I received excellent service in a timely manner. I dealt with Matt Davidson , he was very personable and in to have my oil changed and tires rotated. I received excellent service in a timely manner. I dealt with Matt Davidson , he was very personable and professional. I intend to continue having my car serviced there. More

Zero communication with customer. When I picked up the vehicle, no explanation of what they did, just handed me the keys. Worst dealership in Jacksonville! vehicle, no explanation of what they did, just handed me the keys. Worst dealership in Jacksonville! More

The staff at the car service department work very hard at ensuring great communication. After diagnostics are completed, I was sent a link by text. The link led me to a written report that was both comprehen ensuring great communication. After diagnostics are completed, I was sent a link by text. The link led me to a written report that was both comprehensive and easy to review. Mr. Ken Thompson and Mr. Gamble Pitts have always been professional and courteous! I have been having all my Ford cars and light utility vehicles serviced by Mr. Ken Thompson for a decade! I will trust no one else with my vehicle maintenance and repair. More

Excellent service! Went in for an oil change, tire rotation and a recall. I was n and out in less than the 3.5 hours. Great service and Ken Thomson is a great service te Went in for an oil change, tire rotation and a recall. I was n and out in less than the 3.5 hours. Great service and Ken Thomson is a great service tech. More

I have been buying my new cars and truck since 2004 and The customer service is outstanding. The Maintenance service is awesome. Very quick and getting you out early and the staff is very friendly and help The customer service is outstanding. The Maintenance service is awesome. Very quick and getting you out early and the staff is very friendly and helpful. More

Chris Lee is an amazing young man The process always takes way too long to complete as deal. Also, felt very pressure to purchased an extend warranted/Gap insurance by the finance rep The process always takes way too long to complete as deal. Also, felt very pressure to purchased an extend warranted/Gap insurance by the finance representative. However, Chris Lee is an amazing young man. He gets 5 STARS More

I have a 2019 ford mustang that was purchased at this dealership, great service when I purchased my car, but upon getting it serviced thats when it went downhill from there. When you walk in the service dealership, great service when I purchased my car, but upon getting it serviced thats when it went downhill from there. When you walk in the service department your greeted with nasty looks, especially from this service person name Mr galvin Gilbert then after you honestly want to just leave and go to another dealership. What happen to me is to long to explain on here. But I'll say this I'm at another dealership More

Lies and False Advertising Lies from the start. Advertised on line price for vehicle was not honored. We confirmed twice with a sales and internet sales employee. They both stat Lies from the start. Advertised on line price for vehicle was not honored. We confirmed twice with a sales and internet sales employee. They both stated they confirmed it with the sales manager. We made the long drive to the dealership the following morning where the sales manager says that price was not correct. We kept getting the run around and were pushed to the side. Their trade in value was also no where close to blue book trade in value. Unbelievable.. Complete waste of our time and zero effort was made to remedy the situation. Was told the sales manager would call us after discussing the situation with his boss and we did not receive a call. Still in shock... Beware!! More

Dustin the salesman was great to deal with he made the deal go quick and smooth. Nice people to deal with great customer experience.ask for Dustin deal go quick and smooth. Nice people to deal with great customer experience.ask for Dustin More

I’m Ron Alexander and my service appointment on 11/22/2019 was excellent and I didn’t have to wait long! I’ll definitely be back 11/22/2019 was excellent and I didn’t have to wait long! I’ll definitely be back More