Coggin Ford of Jacksonville

Dustin the salesman was great to deal with he made the deal go quick and smooth. Nice people to deal with great customer experience.ask for Dustin deal go quick and smooth. Nice people to deal with great customer experience.ask for Dustin More

I’m Ron Alexander and my service appointment on 11/22/2019 was excellent and I didn’t have to wait long! I’ll definitely be back 11/22/2019 was excellent and I didn’t have to wait long! I’ll definitely be back More

Great Diesel service. The employee whoPerformed the work Great Diesel service. The employee who Performed the work was very professional. I waited on the repairs to My truck & it took less time than a oil Great Diesel service. The employee who Performed the work was very professional. I waited on the repairs to My truck & it took less time than a oil change. Thank you. More

Having my car serviced at Coggin Ford was a painless experience from setting the appointment to picking up the car. My service advisor Terry was awesome. She was attentive and made sure I was informed a experience from setting the appointment to picking up the car. My service advisor Terry was awesome. She was attentive and made sure I was informed and satisfied. Great place to do business. More

Best Customer Service I'm always wary about going to new dealerships for auto service. You usually get a middle-aged schlep who hasn't had his first cup of coffee yet to si I'm always wary about going to new dealerships for auto service. You usually get a middle-aged schlep who hasn't had his first cup of coffee yet to sign you in and (hopefully) get your car maintenance drawn up right. And to get them to call you back to advise you of the progress of your car is nigh near impossible. Not so with Coggin Ford. Our service rep - Terry Workman - was all smiles and professionalism. She let us know what was going on, what the progress was, and when our car was ready for pickup. She offered us phone numbers, texting and emailing for contact info. And the car was done beautifully. No complaints. More

Top Notch Service. Ernesto got my wife into what she was looking for and Pat the numbers to where we wanted them!!! Job Well Done looking for and Pat the numbers to where we wanted them!!! Job Well Done More

I brought my vehicle in for an oil change. My appointment was at 2pm. I arrived ten minutes early. The vehicle sat outside service until just after 3pm. It was not until 4:39 that they completed the inspe was at 2pm. I arrived ten minutes early. The vehicle sat outside service until just after 3pm. It was not until 4:39 that they completed the inspection. It took 2 hours and 39 minutes for them to even complete the initial inspection. The vehicle was not ready until 10 after five. Three hours and ten minutes for an oil change with an appointment. Completely unacceptable. All employees were very pleasant and no noted issues with the work completed. More

Great place to take my Ford Fusion. Quick service without an appointment and they even fixed a recall that i forgot about. Will make them my permanent place for my Ford. Thanks Coggin an appointment and they even fixed a recall that i forgot about. Will make them my permanent place for my Ford. Thanks Coggin More

Excellent service great follow up, explained features well, worked with me on price. Brandon was excellent, Pat was willing to give a little on the price, overall exper great follow up, explained features well, worked with me on price. Brandon was excellent, Pat was willing to give a little on the price, overall experience was very good More

Overall outstanding, my liason Terry went above and beyond. Great customer service. Member went out of her way to look up an old recall that was never done and found it was still covered and saved me a lot of m Great customer service. Member went out of her way to look up an old recall that was never done and found it was still covered and saved me a lot of money. More