Coggin Ford of Jacksonville

A TOTAL FAILURE - FIRST TIME - WORST IMPRESSION I brought my 2014 Ford Focus for service on Thursday, the car went out on the same day the week after, that is unacceptable, I wasn't updated on the s I brought my 2014 Ford Focus for service on Thursday, the car went out on the same day the week after, that is unacceptable, I wasn't updated on the status and every time I call, no one answers the phone, I believe I call around 10 times to (904-725-3060), you can check the logs. I end up calling to make an appointment, and ask to be transfer to the service dept to check the status, and they couldn't even get an answer either. I owned 3 cars already before this one, but this is by far the worst experience I ever had at a service department from a dealership. I seriously hope they did what they printed on paper, because I went 3 weeks before to do the 50,000 miles service, where they charged me around $59.00 and they told me, they did the multi point inspection and the battery was OK (in the green). 3 weeks later I bring the car for service and they said that the battery was bad and I was charged $130.00 for it, it . Like I said, the worst place I've ever been. I don't think anybody really care about changing my opinion about it. More

Service The service department was clean, looked good. The service department was well run, the employees looked like they were working together and my servic The service department was clean, looked good. The service department was well run, the employees looked like they were working together and my service experience was excellent. I would recommend Coggin Ford service as a place to get your vehicle serviced. More

Excellent Service I got excellent service. My issues were resolved efficiently and on time. My vehicle is now safe for my wife to drive. I would recommend your service I got excellent service. My issues were resolved efficiently and on time. My vehicle is now safe for my wife to drive. I would recommend your service department to everyone. More

All day Always enjoy working with Gamble. However, work took way to long. Had vehicle at center ar 0900 as requested. Work did not start until mid PM. Wasted Always enjoy working with Gamble. However, work took way to long. Had vehicle at center ar 0900 as requested. Work did not start until mid PM. Wasted a hole day. More

Customer Service With A Smile Mo is a go to guy!! When we are in the ditch Mo simply states "We'll get her done"!! He provides excellent Customer Service and our church is very t Mo is a go to guy!! When we are in the ditch Mo simply states "We'll get her done"!! He provides excellent Customer Service and our church is very thankful we were referred to Coggin Ford!! More

The staff was extremely courteous and did a great job working on my truck. They reset the computer. Even washed my truck!!! Great price and prompt service!!!! working on my truck. They reset the computer. Even washed my truck!!! Great price and prompt service!!!! More

Coggin Ford off of Atlantic Blvd in Jacksonville, Florida was professional and welcoming. Mr. Gamble Pitts helped me with my appointment for an oil change and got me out the door an efficient time. I will be was professional and welcoming. Mr. Gamble Pitts helped me with my appointment for an oil change and got me out the door an efficient time. I will be definitely be going back for further work on my car. More

Fusion service Gamble always gets my car in right away and I never have to worry about my car when he has it. I always get the best pricing and service from him. Th Gamble always gets my car in right away and I never have to worry about my car when he has it. I always get the best pricing and service from him. Thanks More

Poor customer service. I will not even coming back for anything! I have been a Ford customer for well over 15 years, but would feather walk before doing business with Coggin again! anything! I have been a Ford customer for well over 15 years, but would feather walk before doing business with Coggin again! More

Through examination of the Ford. Greatly appreciated.I Through examination of the Ford. Greatly appreciated. I will bring the vehicle back for service in the future. You have the best mechanics at your de Through examination of the Ford. Greatly appreciated. I will bring the vehicle back for service in the future. You have the best mechanics at your dealership. More