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Coggin Ford of Jacksonville

Jacksonville, FL

4.4
947 Reviews

9650 Atlantic Blvd.

Jacksonville, FL

32225

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Showing 947 reviews

July 03, 2019

Lease experience Great transaction. Almost casual. Any questions were answered quickly and honestly. Kevin and Rob make an excellent team. Best auto purchase ever. Mr More

by Rd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin in finance, Robert Andrews
June 28, 2019

Great experience. Kent was very professional and did a great job from start to finish. I would recommend this dealership and Kent Thompson very highly. Couldn’t have be More

by Car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kent Thompson
June 21, 2019

Reliable Service, Helpful Professional Staff. Coggin Ford Regency/Atlantic Boulevard is my new preferred dealer for service on my 2006 Ford F150. Have had several good experiences there, have foun More

by john McC-
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Gaines, Terry Workman
June 21, 2019

No sense of communication from anyone. Before making people sign a contract on a vehicle you should confirm that they are approved with the interest and payments that you quoted when you ma More

by Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Darlene? I think was her name, Brandon Fagan
Jul 10, 2019 -

Coggin Ford of Jacksonville responded

Hello Kelly, we are disappointed to learn about your most recent experience with our dealership. We strive to provide excellent customer service to ensure you have an exceptional car buying experience so I am disappointed to learn of your review. Our honest and open relationship with our customers allows us to be as transparent as possible to ensure you are always in-the-know of your car deal. If you would, please contact me at your earliest convenience so we may further discuss this matter. We want to make things right and go over any details to reassure your deal and answer any questions. Bill Annear, General Manager, 904-567-3954

June 20, 2019

Front tire Who knew that tires have their own computers? Coggins Ford, took two or three days, but finally figured out what was causing my car to do 360 degree t More

by Pass47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember the people that worked on vehicle.
June 17, 2019

Routine maintenance Dealer ran a June special for oil, oil filter and tire rotation plus multiple point inspection for $35. When I arrived I told the service advisor that More

by Burke USMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Gaines
June 14, 2019

Great service Advisor Ken Thompson had my Mustang, which was getting an oil change in and out in 50 minutes. Super fast, and courteous service. Just cannot find bet More

by Wild,stang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall Thompson
June 13, 2019

2019 Service This was a professional operation from start to completion by members of the service team. The information of for the issue was taken and acted upon i More

by LDCATRON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Thompson (Service Mgr) Fredrick (Rewards Service Area)
June 12, 2019

Great service writer Had a great experience because of Chris Horak, you can tell he takes his job and my satisfaction seriously. I would come back because of him. More

by Draguk33
Recommend Dealer
Yes
Employees Worked With
Chris Horak
June 10, 2019

Great experience I really appreciated how they kept me well informed while they did the diagnosis on my truck. The repair was done before the estimated time!!! Great j More

by Paco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Thompson and Jess
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