
Coggin Ford of Jacksonville
Jacksonville, FL
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Brake Caliper Service was quick. Everyone I talk to was friendly. I was not able to talk to the mechanic. $175+ For fuel filters was a little rough. Normally I Service was quick. Everyone I talk to was friendly. I was not able to talk to the mechanic. $175+ For fuel filters was a little rough. Normally I pre-check my truck before I leave the dealership although it is not a fleet truck just an old habit. I think the mechanic might’ve thought it was a fleet truck because there were greasy Paw prints on my drivers door inside and the fuel filter caps were greasy. I know this because I keep the engine compartment clean just so I can see these things. But I do know that they do a lot of fleet service work there and the two day in and out service on my truck was well appreciated. 2008 f250 Superduty. No mods, stock, 85k. Love my truck. More
Rv Fix We just wanted to thank Micheal Alverez for getting us back on the road again within hours of us just walking in with a rear hub seal leak. Profession We just wanted to thank Micheal Alverez for getting us back on the road again within hours of us just walking in with a rear hub seal leak. Professional, fun and considerate, great job by all in the service dept. Wish I knew the mechanics name that did the work, maybe Micheal can give him props, thanks guys. More
Excellent customer service ! My vehicle was ready before quoted time. Great experience. Ken on the blue team Service department was very helpful during the sche customer service ! My vehicle was ready before quoted time. Great experience. Ken on the blue team Service department was very helpful during the scheduling and car service. Thanks Ken More
Great salesman Tommy I personally do not like to purchase vehicles but this was quick and easy. Tommy was very nice and patient. Happy with my purchase. Thank you. I personally do not like to purchase vehicles but this was quick and easy. Tommy was very nice and patient. Happy with my purchase. Thank you. More
Awesome service! Dave made everything possible for my car to be serviced today while I waited at the comfortable customer lounge. It was a very good experience. Dave made everything possible for my car to be serviced today while I waited at the comfortable customer lounge. It was a very good experience. More
Great vehicle and good experience Dakota really took care of us from start to finish in the purchase of a used Flex. Final paperwork took longer than it should have but that happens a Dakota really took care of us from start to finish in the purchase of a used Flex. Final paperwork took longer than it should have but that happens a lot of places. Good follow up after the sale as well. More
Considerate, through, timely. Advisor Ken Thompson and Mechanic John Wyatt of Coggin Ford Jacksonville Florida were the best!! Considerate, through, and timely. I will be back, and Advisor Ken Thompson and Mechanic John Wyatt of Coggin Ford Jacksonville Florida were the best!! Considerate, through, and timely. I will be back, and tell my family and friends. More
Awful sales manager Signed paperwork for a car and they called back saying they would not sell me the vehicle because they “wanted more money down” even though we had alr Signed paperwork for a car and they called back saying they would not sell me the vehicle because they “wanted more money down” even though we had already signed the contract and paperwork. Pretty dissatisfying experience, do not use Caleb or the sales manager. Actually just avoid this dealership altogether. Definitely unprofessional More
Well done Great experience. They had the exact pre-owned vehicle I wanted yet I spotted a few minor issues with it. My concerns were addressed and my needs were Great experience. They had the exact pre-owned vehicle I wanted yet I spotted a few minor issues with it. My concerns were addressed and my needs were met. Franklin was very transparent through the process and delivered. They all worked as a team to make sure I was taken care of. Much appreciated. More
Excellent service and attention. Ken Thompson is responsive and on top of my car's issues. He kept me informed of what was happening and I left completely satisfied. Ken Thompson is responsive and on top of my car's issues. He kept me informed of what was happening and I left completely satisfied. More