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Coggin Ford of Jacksonville
Jacksonville, FL
945 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 945 reviews
March 25, 2019
Zero minus one I rated this a one star because there was no zero. This whole fiasco began on march 7th. I dropped my car off for inspection because of the check engi I rated this a one star because there was no zero. This whole fiasco began on march 7th. I dropped my car off for inspection because of the check engine light and trouble accelerating. I was told it would be a two day repair which I authorized 1,500. I was offered a rental at their expense (which ended up totaling 450...originally presumed $60) which i opted to carry additional insurance (which ended up totaling 350...originally presumed $50). To make a long story short, 15 days later and more than $2,277 in billing after almost daily calls to the dealership regarding total price of repairs and NO RESPONSE AND VERY POOR BUSINESS ETIQUETTE, I was told it was my responsibility because they did not have the right parts and their employee was out sick. I will NEVER utilize this service center again and I will continue to tell everyone I know about the total unprofessional service received at Coggin Ford, Atlantive Blvd., Jacksonville, Florida. More
by Disgruntled
Employees Worked With
Pitts, Mitchell, McNair
March 22, 2019
Coggin Needed AC fix. I was told by another dealership that it would be double the cost just for an estimate for what to do. Ken at Coggin was very helpful. Needed AC fix. I was told by another dealership that it would be double the cost just for an estimate for what to do. Ken at Coggin was very helpful. Thanks a lot! Would highly recommend :) More
by Torvicks
Employees Worked With
Ken Thompson
March 18, 2019
Coggin Ford,s service shop is excellent My experience with the Service shop was a very significant reason that I chose to buy a new vehicle from the dealership. I have complete confidence th My experience with the Service shop was a very significant reason that I chose to buy a new vehicle from the dealership. I have complete confidence that I can rely on Coggin to help me get keep this vehicle running in tip-top shape for the years to come. More
by RalphPierre
Employees Worked With
Ken Thompson, Kevin White
February 28, 2019
Best Dealership Around Coggin Ford and Kevin White get 5 stars in my book. Kevin & Chris went above and beyond to make sure that I got the vehicle of my dreams. While ther Coggin Ford and Kevin White get 5 stars in my book. Kevin & Chris went above and beyond to make sure that I got the vehicle of my dreams. While there was a problem with the Ford factory and I was on the verge of switching to another make of truck Kevin came through and I got a better truck than I had ordered at the most awesome price. This is the 2nd vehicle that I've purchased from Kevin and Coggin and they now have a customer for life. Don't go anywhere else to buy your next Ford. Absolutely the best dealership around. More
by NGM
Employees Worked With
Zack, Kevin White, Chris Lee
February 21, 2019
Professional and courteous. Thanks to all the staff for assistance in purchasing my 11th Ford from this dealership. Always a pleasure. You have a customer for life. Love my Ford Thanks to all the staff for assistance in purchasing my 11th Ford from this dealership. Always a pleasure. You have a customer for life. Love my Fords. More
by Garry Soule
Employees Worked With
Pat London, Kevin White, Ernesto Cordero
February 15, 2019
Great team and service Always great service from a professional team at Coggin. David Gaines is the best and always appreciate his help and service professionalism. Would Always great service from a professional team at Coggin. David Gaines is the best and always appreciate his help and service professionalism. Would definitely recommend. More
by Jaxguy48
Employees Worked With
David Gaines
February 15, 2019
Great Experience My experience with buying a new car was outstanding. Everyone I came into contact with was not only professional but friendly, every discussion was li My experience with buying a new car was outstanding. Everyone I came into contact with was not only professional but friendly, every discussion was like a chat with an old friend. More
by BB1920
Employees Worked With
Zac Covert , Kevin White
February 15, 2019
Simple and straightforward sales, Excellent experience. TLDR; Mike is a great sales adviser, if you can snag him when you walk through the door you will not be disappointed. I worked with Mike searching TLDR; Mike is a great sales adviser, if you can snag him when you walk through the door you will not be disappointed. I worked with Mike searching for an F150. We bypassed all the games most people play on both sides when buying a car. He showed me a great vehicle, immediately went to do test drive, and the first question was if it felt right/good. Because if it didn't we should just turn around and either send me on my way or go look at something different. I felt that the whole time during the car buying experience there with Mike, that he truly wanted to find the perfect fit of a truck for me and if he couldn't, then he would tell me straight to my face and send me on my way somewhere else. Even after I bought the vehicle, I had found a few things that I wasn't fully satisfied with, he immediately answered all my questions and began working on finding a solution. In the end I am extremely happy that I went to this dealership and that I met Mike; he made the car buying experience for me extremely simple, "no bull", and not stressful at all. Thanks Mike! More
by Dar
Employees Worked With
Mike Swapsy
February 14, 2019
Great Experience Coggin Ford was hands down the best car buying experience I have ever had...great overall experience! I recommend them to anyone looking to buy a new Coggin Ford was hands down the best car buying experience I have ever had...great overall experience! I recommend them to anyone looking to buy a new vehicle at a great price... More
by Max
Employees Worked With
Mark Dennis
February 14, 2019
Brake Caliper Service was quick. Everyone I talk to was friendly. I was not able to talk to the mechanic. $175+ For fuel filters was a little rough. Normally I Service was quick. Everyone I talk to was friendly. I was not able to talk to the mechanic. $175+ For fuel filters was a little rough. Normally I pre-check my truck before I leave the dealership although it is not a fleet truck just an old habit. I think the mechanic might’ve thought it was a fleet truck because there were greasy Paw prints on my drivers door inside and the fuel filter caps were greasy. I know this because I keep the engine compartment clean just so I can see these things. But I do know that they do a lot of fleet service work there and the two day in and out service on my truck was well appreciated. 2008 f250 Superduty. No mods, stock, 85k. Love my truck. More
by Mikeqrz
Employees Worked With
Maurice/Mo
