Coggin Ford of Jacksonville

Well done Great experience. They had the exact pre-owned vehicle I wanted yet I spotted a few minor issues with it. My concerns were addressed and my needs were Great experience. They had the exact pre-owned vehicle I wanted yet I spotted a few minor issues with it. My concerns were addressed and my needs were met. Franklin was very transparent through the process and delivered. They all worked as a team to make sure I was taken care of. Much appreciated. More

Excellent service and attention. Ken Thompson is responsive and on top of my car's issues. He kept me informed of what was happening and I left completely satisfied. Ken Thompson is responsive and on top of my car's issues. He kept me informed of what was happening and I left completely satisfied. More

Great Experience in Buying My Car Everyone I came in contact with was friendly and helpful. Rob was friendly and knowledgeable about the car I was interested in, and did not pressure m Everyone I came in contact with was friendly and helpful. Rob was friendly and knowledgeable about the car I was interested in, and did not pressure me to buy. He made the buying process super easy. Zac, the finance manager was very pleasant to work with and even found me a lower apr rate at another credit union to save me money on my loan! More

Service unacceptable My 2017 F-150 was.brought in for recall work due a problem with the B pillar. I also mentioned the oil light needed reset since there was only 700 (s My 2017 F-150 was.brought in for recall work due a problem with the B pillar. I also mentioned the oil light needed reset since there was only 700 (seven hundred) miles on the vehicle and light indicating an oil change was needed. After work was completed and I was driving the truck home, I noticed the oil light wasn't reset and the driver's seat belt boot wasn't reinstalled. More

A Good Salesman will Save the Deal We found that the dealership had a couple cars we liked. The first time we stopped by the online guy Andrew wasn't available and no other salesmen wou We found that the dealership had a couple cars we liked. The first time we stopped by the online guy Andrew wasn't available and no other salesmen would show us any cars. We left then 15 minutes before closing we decided to stop back by. This time a Salesman named Franklin showed us a car within our budget no haggling and made the deal happen. You choose the car a smart Salesman makes the deal work. Thank you Franklin More

Worst customer service Dealer refused to bring us to the finance manager and waited a long time to speak to the branch manager before walking out without being assisted. A Dealer refused to bring us to the finance manager and waited a long time to speak to the branch manager before walking out without being assisted. Awful customer service More

Customer First When we arrived at Coggin Ford near closing time, we were met by Andrew Fagan, who listened to our car-shopping horror stories, and then promptly help When we arrived at Coggin Ford near closing time, we were met by Andrew Fagan, who listened to our car-shopping horror stories, and then promptly helped us find the car we were looking for. The process was very easy, and the people at Coggin Ford were very helpful, making sure the car was detailed and fully inspected before we drove away. I would recommend that any car-hunter visit Coggin Ford of Jacksonville. More

Excellent experience My salesman, Kevin White is a real pro! I have purchased many vehicles from him with an always positive experience. Everyone in the showroom and finan My salesman, Kevin White is a real pro! I have purchased many vehicles from him with an always positive experience. Everyone in the showroom and finance department are always pleasant. More

Great customer service and service overall Great customer service and service overall. Highly recommend. Everyone is very professional and they know what they are doing. I have been using thi Great customer service and service overall. Highly recommend. Everyone is very professional and they know what they are doing. I have been using this service for many years and never had any issues More