Coggin Ford of Jacksonville

Great serice Andrew Fagan was extremely helpful and knowledgeable. He helped me find the best car at the best rate. I recommend everyone get their next vehicle fro Andrew Fagan was extremely helpful and knowledgeable. He helped me find the best car at the best rate. I recommend everyone get their next vehicle from Coggin Ford. More

Great job What a wonderful staff at Coggin ford to expedite your needs and to help you in other area . I would highly recommend this service center even you did What a wonderful staff at Coggin ford to expedite your needs and to help you in other area . I would highly recommend this service center even you didn’t buy the car here . Mr Gamble was very friendly and efficient More

Josh and pat were really great ! He worked very hard to get me out of my pervious car situation and I give him 5 stars for that!! But alittle disappointed I didnt recieved a owners ma He worked very hard to get me out of my pervious car situation and I give him 5 stars for that!! But alittle disappointed I didnt recieved a owners manual in my new car or a full gas of tank and the car has a little scratch on the front bumper. When I compared my experience with my brothers who bought the same car at another ford dealership they went above and beyond for him. I feel like those things made my experience at coggin ford disappointing. But overall I do love the car! More

Takata airbag nightmare I've been waiting for almost 2 years to replace the faulty Takata airbags in our 2007 Mustang. After 5 to 10 calls to this dealership and unreturned m I've been waiting for almost 2 years to replace the faulty Takata airbags in our 2007 Mustang. After 5 to 10 calls to this dealership and unreturned messages from service managers, the national Ford call center finally got someone at Coggin Ford to schedule an appointment, saying they had the parts in stock. I dropped off the car and they only had the passenger side, not the driver side. They did a great job replacing one air bag but said "call back in a month" to see if the driver side would be available. Maybe all Ford dealerships are having problems getting these parts, but Coggin's responsiveness to my request has been way below expectations. I hope they can devise a more professional response for customers facing this airbag issue. Rob and everyone in service were great, but management needs to step it up to properly address this Takata airbag nightmare! More

Routine maintenance the Service advisor, David GAINES was courteous and efficient in doing his job. The work was done properly and done within the promised time frame. No the Service advisor, David GAINES was courteous and efficient in doing his job. The work was done properly and done within the promised time frame. No complaints at all. More

Great Dealership Everyone was extremely friendly and knowledgeable.Our salesman Andrew Fagan was especially helpful and lots of fun to work with. Darlene T. was wonde Everyone was extremely friendly and knowledgeable.Our salesman Andrew Fagan was especially helpful and lots of fun to work with. Darlene T. was wonderful too. We would recommend Coggins and Andrew to everyone. Thanks More

Unidentifiable Mike Alvarez went way out of his way to get my truck in for service. He met me in a remote location at my request. Very caring and professional. Mike Alvarez went way out of his way to get my truck in for service. He met me in a remote location at my request. Very caring and professional. More

Bought 2018 F-150 Alex and Kevin White worked above and beyond to make the purchase of a new 2018 F-150 possible. Purchased a Ranger 12 years ago from Kevin (same sa Alex and Kevin White worked above and beyond to make the purchase of a new 2018 F-150 possible. Purchased a Ranger 12 years ago from Kevin (same salesman) and traded in that same vehicle for a new F-150. Great deal and great service brought me back. More

Grear no haggle purchase I originally checked other dealerships but eventually came to Coggins. The service was prompt. The staff friendly without pressure. The deal beat all I originally checked other dealerships but eventually came to Coggins. The service was prompt. The staff friendly without pressure. The deal beat all others. No haggling and no uncertainty. It was a great experience. More

Amazing Experience Robert Andrews Provided Us With Excellent Service From Beginning To End!! He Went Above and Beyond To Meet Our Expectations In Finding The Right Vehic Robert Andrews Provided Us With Excellent Service From Beginning To End!! He Went Above and Beyond To Meet Our Expectations In Finding The Right Vehicle For Us!! Thanks To The Staff At Coggin Ford For Making This An Amazing Experience And we Highly Recommend This Dealership!! More