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Coggin Ford of Jacksonville

Overview Reviews (1,007)

Coggin Ford of Jacksonville

Name: Coggin Ford of Jacksonville
Address: 9650 Atlantic Blvd., Jacksonville, FL, 32225, US
Telephone: (904) 394-9984
Rating: 4.6

4.6

1,007 Reviews

9650 Atlantic Blvd., Jacksonville, Florida 32225

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Sales: (904) 394-9984

Service: (904) 394-9984

Parts: (904) 394-9984

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Coggin Ford of Jacksonville

Jacksonville, FL

Overview

Reviews

4.6

1,007 Reviews

Call Dealership (904) 394-9984

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9650 Atlantic Blvd.

Jacksonville, FL

32225

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4.6

1,007 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (1,007)

Contact Coggin Ford of Jacksonville

Sales: (904) 394-9984

Service: (904) 394-9984

Parts: (904) 394-9984

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Showing 1,007 reviews

August 29, 2025

SALES VISIT - NEW

Knowledgeable. Polite and friendly. Aware of stock available and what saving was available. Made buying quick and easy Polite and friendly. Aware of stock available and what saving was available. Made buying quick and easy More

by Sharon

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Kevin White, Darlene Tomline

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August 29, 2025

SERVICE VISIT

my Ecosport been recall short after i bought it new in 2018 THEY make appointments to pick up my car and don't even have parts for it. It like no one knows what going on in the service department. I have 2018 THEY make appointments to pick up my car and don't even have parts for it. It like no one knows what going on in the service department. I have had in the shop at the dealership several time and they had you keep my car for weeks at a time in the shop with no follow ups to let you know what's going till you get mad. It like once they sell you the new Car THEY don't want a thing to do with you. More

by mooselodge455chapter305

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Workmanship

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Recommend Dealer

Employees Worked With

Paul Horne, David Sparks

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Sep 08, 2025 -

Coggin Ford of Jacksonville responded

Thank you for sharing your concerns. Manufacturer recalls can sometimes create delays due to parts availability, but it’s important to us that you feel updated throughout the process. Communication is a key part of service, and I’d like the chance to review your experience and go over the details with you directly. Please contact me at your convenience so we can discuss further. Best, Shaun Atkinson General Manager satkinson@cogginauto.com 970-456-7973

August 26, 2025

SALES VISIT - USED

Sales person was great, I just had a baby and have a rough schedule working nights. He was super patient and helpful found exactly what I wanted and a great price. rough schedule working nights. He was super patient and helpful found exactly what I wanted and a great price. More

by Wayler4

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Jake, sales, Darlene Tomline

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August 15, 2025

SERVICE VISIT

Rob anf Johnny were very helpful with my vehicle service. It took a long time but they kept me informed the whole time. It took a long time but they kept me informed the whole time. More

by pepper1954.dh

Workmanship

Recommend Dealer

Yes

Employees Worked With

Rob and Johnny

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August 15, 2025

SERVICE VISIT

Loved the valet service. Will do it again Also great service Thank you very much Will do it again Also great service Thank you very much More

by wanderingstealer

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Workmanship

Service Time

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Recommend Dealer

Yes

Employees Worked With

Rob Rose, Paul Horne

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August 01, 2025

SALES VISIT - USED

Great service! The car buying process was quick and easy. Would definitely return for future purchases. The car buying process was quick and easy. Would definitely return for future purchases. More

by sandsrudd

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Purchase Time

Recommend Dealer

Yes

Employees Worked With

Andrew Fagan

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July 30, 2025

SALES VISIT - USED

I recently bought a used BMW X5 from Coggin Ford. We had a couple of minor issues with it right after buying it, and the management at Coggin Ford were very responsive and made things right. They do We had a couple of minor issues with it right after buying it, and the management at Coggin Ford were very responsive and made things right. They do business the right way! More

by JamesG

Recommend Dealer

Yes

Employees Worked With

Erik Shipley, Robert Andrews

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July 29, 2025

SERVICE VISIT

Service managers knowledgeable and follow-up. Work performed as described and completed in the scheduled timeframe. Work performed as described and completed in the scheduled timeframe. More

by Pschm57

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Workmanship

Service Time

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Recommend Dealer

Yes

Employees Worked With

Johnny Rodenberry

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July 27, 2025

SERVICE VISIT

Professional, friendly and helpful! I am from PCB and would cone here again! Kadeem Smith was my service guy...he is awesome! I am from PCB and would cone here again! Kadeem Smith was my service guy...he is awesome! More

by fltravelrn

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Workmanship

Service Time

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Recommend Dealer

Yes

Employees Worked With

Kadeem Smith

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July 26, 2025

SERVICE VISIT

No one came to my car to assist. I had to flag help. Terrible CS I had to flag help. Terrible CS More

by cbest4098

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Recommend Dealer

Employees Worked With

Kelly

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Jul 30, 2025 -

Coggin Ford of Jacksonville responded

Hi, thank you for sharing your experience. We're truly sorry no one came to assist you promptly and that you felt let down by our customer service. This isn’t the level of attentiveness we aim to provide. Please reach out so we can address this personally and improve your next visit. Ronald Messinetti, General Manager Coggin Ford Jacksonville 904-747-8996

Coggin Ford of Jacksonville

Coggin Ford of Jacksonville Awards Awards

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