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Coggin Ford of Jacksonville

Jacksonville, FL

4.3
940 Reviews

9650 Atlantic Blvd.

Jacksonville, FL

32225

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Showing 940 reviews

March 19, 2018

Satisfied When I drove away from the dealership in my new car I was very pleased with the product and price. Everyone I met throughout the shopping negotiation More

by Kelly Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Penello, Pat London
March 09, 2018

Horrible They are the worst for service. I made an appointment to have my transmission looked at and an oil change. When the car gets there for service they in More

by Cass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Maurice
Mar 22, 2018 -

Coggin Ford of Jacksonville responded

Hello and we appreciate your feedback. I apologize for any inconvenience your most recent visit with our service department may have caused. We strive to provide excellent service to best accommodate our customers, and assure you that we are always working to better improve our service center. If I can be of any assistance in this matter, please feel free to contact me. Jody Mitchell, Service Manager, 904-567-3782

February 22, 2018

exceptional service i was stranded in jacksonville fla on a saturday in february and needed a new wheel rim replaced.every dealer i spoke with said thejy couldn't order i More

by Ronald Ring
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Cheung
February 11, 2018

Too Busy for Customers We literally walked around the entire lot for 20 minutes, expecting a salesperson to come up and greet us. Nope. We walked inside to the front desk More

by Kaylan0414
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't know.
Mar 22, 2018 -

Coggin Ford of Jacksonville responded

Hello Kaylan, I am disappointed to learn of your experience for our customers are our first priority. I assure you that this is not the standard by which we operate and we would appreciate the opportunity to better assist you in the future for your automotive needs. RJ Johnson, General Manager

January 28, 2018

sales experience Great experience The Salesman (Mike) was excellent and went out of his way to make the experience great. No high pressure sales from him just pleasan More

by softspot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike sales
January 28, 2018

Words can’t describe the phenomenal service from Fred and Co I highly recommend Coggin Ford, I could not have asked for better car buying experience. Fred Randolph did an amazing job as our salesman. No pressure More

by Sparkyz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Randolph
January 28, 2018

Husband bought a truck and it was his best experience ever!! I was at dealership with my husband when he was purchasing his new truck. It was a smooth transaction and Fred was a superior salesman and very helpfu More

by SillyCil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Randolph
January 19, 2018

Awesome People! You guys were awesome! Fred at Coggin Ford is a hype machine! Reccomended! Gave great value and service; Fred answered all questions, even the tough o More

by Michael Maker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Randolph
January 16, 2018

Traded in my car The day I called Randy Kennedy (Sales Manager) and explained what was going on with my Ford Edge he was very helpful, understanding and encouraged me More

by Vicki Sturgeon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mack Stokes, Anthony Canton, Alex Serrano, Randy Kennedy
January 15, 2018

Awesome customer service My experience at Coggin Ford was awesome. Fred and Darlene provided superb customer service from start to finish. I would recommend them to all my fam More

by Ybooker5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat London, Darlene Tomline, Fred Randolph
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