
Coggin Ford of Jacksonville
Jacksonville, FL
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AWESOME AWESOME AWESOME!!! THE CUSTOMER SERVICE WAS THE BEST I HAVE NEVER HAD SUCH AN AWESOME EXPERIENCE BUYING A NEW CAR I HAVE PURCHASED SEVERAL AND SEEMED TO BE A HASSLE, NOT THE CUSTOMER SERVICE WAS THE BEST I HAVE NEVER HAD SUCH AN AWESOME EXPERIENCE BUYING A NEW CAR I HAVE PURCHASED SEVERAL AND SEEMED TO BE A HASSLE, NOT THIS TIME THANKS TO CHRIS MASON WHO WENT ABOVE AND BEYOND AND DID A GREAT FOLLOW UP I JUST LOVE MY NEW CAR (MUSTANG) AND WOULD HIGHLY RECOMMEND THE NEW COGGIN FORD OF JACKSONVILLE. More
Simply awesome I had a phenomenal experience and a great car both josh Driscoll and randy were exceptional! I would so purchase another vehicle there. I am still ama I had a phenomenal experience and a great car both josh Driscoll and randy were exceptional! I would so purchase another vehicle there. I am still amazed by the service and friendliness I received. It felt like I knew all of staff for years it was friendly and pressure free. Loved it. More
The right salesman Transaction was flawless. I was on a time crunch to surprise my wife for her birthday, Came in, traded in her old car, and drove off the lot with a b Transaction was flawless. I was on a time crunch to surprise my wife for her birthday, Came in, traded in her old car, and drove off the lot with a beautiful new 2016 Explorer. Chris Mason made it happen. Cut my buying time in half from my last purchase. Thanks again Chris More
Great Staff! Great Selection! No hassles! I'd been in the "gently used" truck market for about 6 months. I had a less than desirable experience (several years ago (15+ years) when the dealers I'd been in the "gently used" truck market for about 6 months. I had a less than desirable experience (several years ago (15+ years) when the dealership was Mike Davidson). Anyhow, on a whim, I wanted to give Coggin Ford a shot as I had purchased TWO Hondas from Coggin Honda down the road in the past 5 years - so I was confident that even if I didn't buy something from the Ford dealership, I would at least have an awesome experience. I was not let down!! I was greeted by one of the most honest, polite, and down-to-earth "good ol' boys" I've ever met... especially in the car business! Jeff Parton was nothing but professional and friendly. He didn't waste my time - he asked a few basic questions as to what I wanted, what was in and out of scope, and whether or not I was going to trade something in. We got right down to business. The experience from lot arrival to driving away with my new [to me] F150 SuperCrew Lariat FX4 only took like 4 hours, if that! And that INCLUDED me going to my house several miles away to get my trade-in vehicle and going through the on-premises finance process. Jeff made sure that my wife and I were comfortable, attended to, and happy the WHOLE time we were in the pipeline because as most of society knows, buying such a big ticket item is NORMALLY stressful. The test drive and explanation of all of the truck's amenities was STELLAR! I was upgrading from a modestly loaded economy sedan to the "Rolls Royce" of trucks [in my opinion]. Jeff Parton had expert level knowledge of every feature, widget, and detail. It has never been so easy to buy a vehicle. But, it was the following handful of days after the sale that impressed me and prompted me to write this review. Jeff called/texted a few times to make sure that I was good to go. We set up an appointment to go over things that weren't abundantly clear in the manual or that I couldn't figure out on my own. That appointment was on Wednesday (1/13/16 -- 4 days after purchase). We ran through various features, and again, Jeff demonstrated his expertise. I left the dealership happier and more educated than I had been when I got there. I have a follow-up appointment on 1/14/16 to get the door code reset and Jeff has already been in touch in efforts to streamline the process. Bottom line... if you need a vehicle, used or new, give Coggin Ford a shot... give Jeff a shot - ask for him by name. More
Best Service Ever !!! I completed an online application and within minutes received a call from Sible letting me know that it looked good for being able to purchase the 201 I completed an online application and within minutes received a call from Sible letting me know that it looked good for being able to purchase the 2010 Expedition they had. Jeff was very profressional and friendy he was also ready for our appointment. Jeff was absolutely wonderful we were told by four different dealerships that our credit was not good enough to purchase a vehicle. Jeff got us into the vehicle that we not only wanted but needed for our family. And who knew you didn't have to buy a brand new car, have so so credit and the Manager Mack would still come out and introduce himself and congratulate you like you bought a 100,000 car. The wonderfulness kept right on going into finance with David who worked his magic and got us not only the terms and payments that worked for us, he also got us a 2 year power train warranty. More
Excellent Kind and courteous. These guys work to get the best deal without you having to do anything. You won't regret going here. Mr.Jeff is a professional and Kind and courteous. These guys work to get the best deal without you having to do anything. You won't regret going here. Mr.Jeff is a professional and you know it from the start. Same goes for everyone we came in contact with. More
Awesome experience! I had a great experience at this dealership, I did an online application there was some apprehension due to my credit issues, but Christopher Mason wa I had a great experience at this dealership, I did an online application there was some apprehension due to my credit issues, but Christopher Mason was fantastic he never once hesitated and his efforts to get me in the car that I wanted you guys should seek this guy out he's amazing Thanks Christopher! More
MISS TOBEY WOULD LOVE TO SEE TOBEY BACK AT THIS DEALERSHIP HE WAS A GREAT SALESPERSON TO WORK WITH WILL BE COMING BACK WE TALKED TO JERAMIE MATHIS LAST MONTH ABO WOULD LOVE TO SEE TOBEY BACK AT THIS DEALERSHIP HE WAS A GREAT SALESPERSON TO WORK WITH WILL BE COMING BACK WE TALKED TO JERAMIE MATHIS LAST MONTH ABOUT TRADING OUR 2014 EXPLORER More
Credit to whom Credit is DUE! I sent an email inquiring about a certain vehicle and within minutes I received a call on my cell. It was Jeffery Parton. A sales associate with Coggi I sent an email inquiring about a certain vehicle and within minutes I received a call on my cell. It was Jeffery Parton. A sales associate with Coggin Ford. We are about to wrap up a deal "long distance" from Colorado and Jeff has been an outstanding person to deal with. He certainly knows all the "sales stuff", but more than that, he is personable, and friendly. He was super excited to help us get the vehicle that we were looking at. David in the finance department was also a joy to work with. More
Great experience. Thank you Mason was a great salesperson and I was treated respectfully the whole time. Randy in finance was straight up and honest. No xx. Thank you. Mason was a great salesperson and I was treated respectfully the whole time. Randy in finance was straight up and honest. No xx. Thank you. More