
Coggin Ford of Jacksonville
Jacksonville, FL
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Best Customer Service and dealership! I've drove various dodge vehicles in the past 6 years and I finally decided to switch to a Ford with my recent visit. This dealership had the most fr I've drove various dodge vehicles in the past 6 years and I finally decided to switch to a Ford with my recent visit. This dealership had the most friendly atmosphere and people willing to do help you find exactly what you want at your budget without trying to sell you something you don't want.. I wanted a fusion and they didn't try to sell me a fiesta. Ha! Very thankful for all the help I received from everyone including the manager, finance, sales floor. Patrick & Josh were my sales men and they made the deal happen even when I didn't think I would be able to. Every employee personally thanked me and stayed late to help me have a great buying experience. I'm very thankful for dealerships who care about their customers! I would highly recommend this dealership to everyone! More
All around amazing experience My sales associate, Andrew, actually taught me to drive a manual during our test drive. He then showed me another version of the same model to give me My sales associate, Andrew, actually taught me to drive a manual during our test drive. He then showed me another version of the same model to give me another option to look at. He was very knowledgeable about the vehicle I was looking at and answered any questions that I would have had before I even had the chance to ask them and above all else he was extremely easy to communicate with and very friendly. I was also trading in a vehicle for which they made the process absolutely painless. My finance associate then proceeded to being able to save me $130/month by having me put only $200 more down than what I had planned on. On top of that, they also got me 0% interest on the new vehicle. I will definitely be recommending this dealership to anyone and everyone that I know. I could not be more happy with this company and its amazing staff. More
2015 Ford Flex We went in to buy out our lease and left purchasing a brand new Flex! Completely unexpected! Our salesman Raphael and the General Sales Manager Jay, w We went in to buy out our lease and left purchasing a brand new Flex! Completely unexpected! Our salesman Raphael and the General Sales Manager Jay, were very helpful. They know us well at Coggin Ford and knew that we would like our new Flex. They went out of their way to make sure our experience was a positive one. We also cannot forget to mention our finance person Brandon. We found the entire crew to be very professional and courteous. We have already recommend this dealership and sales team to others. Keep up the good work guys! Travis P. & Erica W. More
I wish every car buying experience could have been this easy First I want to say I never ever post reviews so for me to even do this is amazing but I want everyone to recognize Jeffery Parton for doing a great j First I want to say I never ever post reviews so for me to even do this is amazing but I want everyone to recognize Jeffery Parton for doing a great job . I just bought my new vehicle from Coggin Ford and I was greeted by Jeff and he was very easy to get along with and this guy knew his stuff! I was in shock on how he took his time and asked us questions to line is up with the vehicle that was right for us . We had no intention on buying a car that day we just wanted information. This man hustled and listened to us and found the perfect vehicle for us . We couldn't say no after he had done such a good job . I just want to say thanks again for everything we are very happy and we plan on come seeing him again to get our daughter her car for college . You guys have a real salesman keep up the good work. More
Outstanding and Professoinal Service !!!! Andrew went beyond and above the process of guiding us through the deal of purchasing our truck and explaining every detail and making us comfortable. Andrew went beyond and above the process of guiding us through the deal of purchasing our truck and explaining every detail and making us comfortable. I certainly look forward to working with him again in future purchases. More
New car My experience at Coggins Ford was a wonderful experience. My sales person was Joshua Driscoll and he was very helpful through the entire process. I w My experience at Coggins Ford was a wonderful experience. My sales person was Joshua Driscoll and he was very helpful through the entire process. I was able to enjoy myself for once when buying a new car. I would also like to thank our finance representative Pat London who made our process of signing papers an enjoyable process full of laughs. The process went by fairly quick and myself and my husband could not be any happier. This was probably one of the best experiences I've ever had buying a car. Thank you! More
F-150 Platinum Recently went to Coggin Ford to test drive a F-150. Really liked the Platinum, but the only one available in the configuration we liked was a demo bei Recently went to Coggin Ford to test drive a F-150. Really liked the Platinum, but the only one available in the configuration we liked was a demo being used by the dealership's GM. Ernesto, our dealer, went out of his way to offer that car to us at an amazing deal and give us a great offer on our trade in too. The whole purchase process was great, everyone was attentive and helpful, and we felt that we had made a great choice. Highly recommend Coggin and Ernesto to anyone interested! More
Service experience We have alwas gone here for service since we got our car. It was great. Then coggin bought the dealership. First we had issues setting up our routi We have alwas gone here for service since we got our car. It was great. Then coggin bought the dealership. First we had issues setting up our routine maintenance. Went in for oil change and tire rotation. They didn't rotate the tires and had to take it back in to complete it. Another her lady sitting near me had been there over 2 hours for a scheduled oil change. Steering wheel was all readjusted, and mirror pointing straight down. NEVER GOING BACK, Wish it was Mike Davidson again. Service then was excellent More
Superior Sales Experience I have purchased several used and new vehicles, but have never experienced the level of customer care that I received at Coggin Ford on Atlantic Blvd. I have purchased several used and new vehicles, but have never experienced the level of customer care that I received at Coggin Ford on Atlantic Blvd. Their sales staff, in particular Avis Commack and David Betancourt exhibited the professionalism and care that made my new car purchase fun, hassle-free, and relaxing. I knew what I wanted prior to going to Coggin and Avis asked all of the right questions to get me into a vehicle that met my needs, with a price to fit my budget. Extremely courteous, engaged, and friendly is how I described the interaction. Avis gave me the undivided attention that I expected and exceeded all of my expectations. He followed up the following day to make sure that my new vehicle met my needs and to let me know that if there was anything the I needed I was to contact him directly. "I am not a car salesman, I'm a customer care consultant" was one of his earliest and most memorable statements to me. Genuinely cares about his responsibilities to his profession, Coggin Ford, and his customers. More
Quick, fair, and easy buying process. I went to dealership with the approximate amount I was willing to pay for a vehicle. The only change is that I received a 2016 Ford Fusion for the pr I went to dealership with the approximate amount I was willing to pay for a vehicle. The only change is that I received a 2016 Ford Fusion for the price I was willing to pay for a 2015 Fusion. This was the best car buying experience I have ever had. Starting with my salesman, Jermaine Bailey, from the general manager to the finance manager, everyone did a great job. From the time I walked in the door until I drove my new car off the lot was about two hours! More