Coggin Ford of Jacksonville

Avoid the body repair shop F150 Platinum in Sterling Gray- MDF body shop did a repair on my truck where it was damaged from shipping. The rear passenger side door and bed. Bot F150 Platinum in Sterling Gray- MDF body shop did a repair on my truck where it was damaged from shipping. The rear passenger side door and bed. Bottom line- the repair they did on the door the first attempt was terrible but they had to be convinced vs. making it right. If I had a $ for every time the body shop manager said "i just don't see what you are talking about" my truck would be paid off! They took the truck and tried to buff it out, the area was still noticeable but the manager could once again not see where I was concerned. They took the truck back a month later to attempt to increase the millage of the clear coat. Called to say the truck would have to be painted after all. I replied "fine, keep the truck as long as you need it so it is done right". Needless to say I got the truck back, paint look good until you got it in the sun. The paint did not match, and you can see where they stopped painting at the door edge. Of course the body manager could not see the color difference. "Looks perfect to me". Needless to say, stay away if you want you vehicle to look like it has not been worked on. More

Going the extra mile Chris Mason is a knowledgeable Ford Motor Company representative who made my exprience exceptional in seeking a new 2015 Mustang. I couldn't be more Chris Mason is a knowledgeable Ford Motor Company representative who made my exprience exceptional in seeking a new 2015 Mustang. I couldn't be more happier driving my new vehicle. More

Car shopping? Ask for Chris Mason - EXCELLENT experience! I found the exact car I was looking for and Mason made the buying experience as easy as possible. He was very patient and answered all my questions w I found the exact car I was looking for and Mason made the buying experience as easy as possible. He was very patient and answered all my questions with a friendly and sincere attitude. The vehicle cost was lower than I expected although I did expect a little more for my trade in. However after discussing with Mason, my concerns were laid to rest (my trade in had significant scratches and would cost the dealership quite a bit to repair). Thanks again! I love my Mustang GT! More

Great experience I would recomend this dealer to everyone. Price was awesome, costumer service was awesome. Mr. Mason still keeps in touch w/ me after months of buying I would recomend this dealer to everyone. Price was awesome, costumer service was awesome. Mr. Mason still keeps in touch w/ me after months of buying the car!!! Would definitely go back to them. More

Bad Experience turns out GOOD 12-2-2014 Had a rather bad experience with the service department this morning....the details of which are not important.... what is important is tha 12-2-2014 Had a rather bad experience with the service department this morning....the details of which are not important.... what is important is that I spoke to the Service Manager Boyd Zimmer... he could not have been more professional and was very sensitive to my problem. In less than an hour he fixed my issue and turn a bad experience into a good experience. I learned a long time ago...when someone does something good to you...you will tell 100 other people...but if someone does something bad to you...you will tell 200 people. I hope who ever reads this will be one of the 100 people that i get to tell that Boyd Zimmer is a real pro who cares about his customers. Thanks Boyd. DEP More

Two Day extensive AC repair done as Professionally as can be I recently have had my car at Mike Davidson Service a good bit over the past couple of months. My AC ended up needing two new actuators so the air is I recently have had my car at Mike Davidson Service a good bit over the past couple of months. My AC ended up needing two new actuators so the air is directed properly through the vents. I wanted to say that "A. F. Dixon" service manager is probably the hardest working manager here and he always is so nice to me and seems to understand me as a customer. I asked him to hook me up with a mechanic that would respect my mustang for this repair which was expensive. He got a Technician named "Justin" to do the job. I was able to talk to Justin and he was the nicest mechanic you would want touching your vehicle. He busted his butt on my car for two days and really I am more grateful than he could imagine. My AC and Heat are working Correctly now. Both of these men made me feel like the amount of money I spent was completely worth it. So in conclusion I hope that they both are recognized for their hard core effort in making sure my car was fixed thoroughly and that I was happy. Thank you More

I got my car fixed and am happy and Manager called me Happy my car is on the road again and wanted to enjoy it to say the least. Had some cool things added on and they sure look great. Happy my car is on the road again and wanted to enjoy it to say the least. Had some cool things added on and they sure look great. More

Refreshing experience Mike Davidson Ford was the fourth Ford dealership I visited over the past two weeks, and the customer service they provided was tremendous. I was wor Mike Davidson Ford was the fourth Ford dealership I visited over the past two weeks, and the customer service they provided was tremendous. I was working on a strict budget, had a vehicle in mind, and they delivered big time. Brandon Stanton made me feel like the only customer in Jax, delivered an excellent vehicle with more features than expected, at a price significantly under my budget, and provided a better value than the other dealerships. He even drove 45 minutes out of his way to pick up the title to the car I ended up trading in. Their location is not even remotely convenient to my residence, but that will not stop me from driving to them for service, and they will be my first stop when we are ready for our next new vehicle. More

Great Experience! Kevin White & the rest of the staff are above & beyond in customer service! I went in to look at a good certified vehicle on a budget. Kevin found me Kevin White & the rest of the staff are above & beyond in customer service! I went in to look at a good certified vehicle on a budget. Kevin found me a great car at a great price & helped me through all aspects of the purchase, even updating my insurance! It was a wonderful experience and I highly recommend Kevin and the rest of the staff at Mike Davidson Ford. There is no pressure, just a true desire to deliver great customer service. Thanks with all my heart!! Stephanie C. More

The most helpful and smoothest Experience by far! It was refreshing to work with Michael King. Never once did Michael pressure us into buying a vehicle we did not want. If we were working with anyone It was refreshing to work with Michael King. Never once did Michael pressure us into buying a vehicle we did not want. If we were working with anyone else we probably wouldn't have bought a truck the same day. Michael made it possible for us to walk away with the keys in our hand. Not only is Michael professional he is compassionate and a great representation of Mike Davidson Ford. The overall experience was excellent and I would refer him to anyone I know or care about. More