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Coggin Honda Jacksonville

Jacksonville, FL

4.6
1,029 Reviews

11003 Atlantic Boulevard

Jacksonville, FL

32225

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Showing 1,029 reviews

January 22, 2026

The whole process from negotiating a price to purchase was easy and the staff were very attentive. More

by Flatman67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto Diaz
January 18, 2026

Kind, patient, quick and customer attentive staff. Especially mark who was our sales person and manager who finalized our paperwork in his cabin..what a lovely humans!! Definitely will suggest to my f More

by dharmasaiaakarsh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark, Alberto Diaz, Gino Paunetto, Marcus Welnetz, Suzan Hersan Insuyu
January 18, 2026

Gentleman; Gabriel Smiley was my service writer. He was caring and attentive. He listened and truly helped complete the service. More

by peacemakersministries
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Diaz, Marcus Welnetz
January 17, 2026

The buying wasnt bad, but trying to get ahold of anyone after has been a nightmare. They won't return calls, once they have their money they're done with helping. More

by Cassie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Max
Jan 19, 2026 -

Coggin Honda Jacksonville responded

Cassie, thank you for taking the time to share your feedback. We are glad to hear the buying process went well, but we are very sorry to learn about the difficulty you’ve had reaching our team afterward. That’s not the experience I want for our customers, and I understand how frustrating this must be. I’d appreciate the opportunity to follow up and better understand what’s been going on. Please feel free to contact me directly at (904) 565-8761 so I can assist you. Thank you for bringing this to our attention. Sergiy Bilyayev General Manager

January 16, 2026

From start to finish, our experience at Coggin Honda Jacksonville was exactly what a car-buying process should be: professional, transparent, and respectful. After visiting several other dealerships, More

by Scott and Vanessa
Recommend Dealer
Yes
Employees Worked With
Kate Smith - Sales
January 16, 2026

Service writer spent all the time necessary making sure I received all warranty claims. Truck was ready much quicker than I anticipated. More

by mikeseverson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department- Chris Ratchye
January 08, 2026

Very polite, efficient and fair priced. They are not pushy and do not try to scare you into getting unnecessary work done. More

by snekul4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Ratchye
January 01, 2026

Took my car for service and was told numerous issues needed to be fixed even though many of the items were fine. Even though brakes were at a 5 on a scale of 10 they were marked failed. More

by Mandm4369a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jan 23, 2026 -

Coggin Honda Jacksonville responded

Thank you for sharing your feedback. I'm sorry to hear about your concerns regarding the service recommendations and how the inspection results were communicated. We understand how important clear communication and accurate assessments are when it comes to your vehicle. I would encourage you to contact our Service Manager, Lyric Lay, directly so we can review your visit in more detail and address any questions you may have. Lyric can be reached at (904) 565-8760. Sincerely, Sergiy Bilyayev General Manager

December 29, 2025

Our experience at this dealership was very good. Was treated with respect and no undue pressure. More

by Jeannie Jones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto Diaz, Gino Paunetto, Marcus Welnetz, Suzan Hersan Insuyu
December 17, 2025

Franc is always amazing, he is responsive, goes out of his way to help and does what he says. His manager Amber was also in contact and she was the same, very patient, understanding, and more than willing More

by Tyleralexis04
Recommend Dealer
Yes
Employees Worked With
Franc