Coggin Honda Jacksonville

Marcus was a huge help. Very knowledgeable and did not make me feel pressured. Helped me work things out to the way I wanted (pricing and leather seats). The sales manager Ron was extremely nice and mad make me feel pressured. Helped me work things out to the way I wanted (pricing and leather seats). The sales manager Ron was extremely nice and made me feel welcome. More

I was given a false diagnostics from a competitor, and I was referred to Penny at Coggin Honda to have another look at the car. About 2 hours later the technician and her came over to me and explained that was referred to Penny at Coggin Honda to have another look at the car. About 2 hours later the technician and her came over to me and explained that my fuel filter had a significant amount of buildup on it from using bad gasoline. I usually get my gas from Wal-Mart. They cleaned it and recommended using Chevron or Shell gas. The repair was less than 100 dollars, and that saved me 400 dollars compared to the other place. More

John was awesome start to finish. He wasn't pushy, just suggestive. He was in the new car part and had no problem walking us over and finding us a certified used car that we love. Thanks for your effort Jo suggestive. He was in the new car part and had no problem walking us over and finding us a certified used car that we love. Thanks for your effort John! I will be recommending you to my friends. More

Went into service deptartment for battery replacement. Bobby Horward greeted me with kindness and a professional addtude. He was very open about getting car with a tech because it would not start if I tur Bobby Horward greeted me with kindness and a professional addtude. He was very open about getting car with a tech because it would not start if I turn it off. As I saw he spoke to customers as they would come into the showroom. Also remebering there names. Customers seen to come and receive great care form him. Bobby Howard made me feel as if I will come next week just to get great service from a dealership for a change. And not feel as if cheated. Bobby Howard great job from Nathan. Keep it up. Your company may or make not know how you are helping them. I give you a five in all areas. Price was not out of range for 60% of 2007 battery. Once again remeber people are watching not just the ones that will send in a post to rate you and your company. But the one that will rate you in the streets to freinds and family when it come to service or buying a new or used auto. Thanks More

Kelly Mabry is simply the best sales associate,nicest human being, and a true gentleman. It was indeed my pleasure to buy my very first car from Kelly, he made the process so easy & I truly enjoyed it. H human being, and a true gentleman. It was indeed my pleasure to buy my very first car from Kelly, he made the process so easy & I truly enjoyed it. He checked on every thing I had questions about & answered them fully, he truly does care about his customers. I do recommend Kelly Mabrey with the highest regards to anyone even thinking about purchasing a car, he is the BEST. The only things I did not like was not closing the deal with Kelly I suppose it is the Coggins policy that you close the transaction with a manager, and Jim was great but I really didn't much care for that. Guess I am old school. More

Just a routine checkup. Bobby Howard is just the best Associate ever – I truly feel like family when I go to this place. Awesome service, comfortable setting – good stuff! I was in & out in record t Associate ever – I truly feel like family when I go to this place. Awesome service, comfortable setting – good stuff! I was in & out in record time and everything was done as requested. Appreciate the new design on the inside – makes it more comfortable for me to get stuff done while I am waiting. R. Scott Hartsfield More

Everytime i've taken my car to get serviced, I'm always greeted with excellent customer service and i feel like i'm the only customer getting my car serviced. At least 2 times a month i bring my car in for greeted with excellent customer service and i feel like i'm the only customer getting my car serviced. At least 2 times a month i bring my car in for a car wash and when the service is done, it looks like a brand new car. More

I rate this dealer a 5 because I have been coming to this dealership since 2000. I currently live on the west side of town but prefer to visit coggin on atlantic . The service is superior and the atmosphere dealership since 2000. I currently live on the west side of town but prefer to visit coggin on atlantic . The service is superior and the atmosphere is very pleasant. The service is top notch and the service advisor is very attentive to my car issues. He takes my time in consideration and conveniently works around my schedule. Thank you for being a great dealership. By the way I like your upgrades to the service department. Very truly yours, a long-time satisfied customer. More

We have been Honda owners since 1992. We have come to expect nothing less than the best with a Honda, and nothing short of excellent customer service with a Honda Dealership. From the moment we met Home expect nothing less than the best with a Honda, and nothing short of excellent customer service with a Honda Dealership. From the moment we met Homer Rollins, III we were greeted warmly and treated courteously. Homer was very attentive, and happily answered our questions and demonstrated the features of the different styles of the Honda CRVs which we were interested in. During the purchasing process, our interaction with David Mason, Finance Manager, and Ron Smith, Sales Manager was flawless. They are a credit to the company they represent. These gentlemen were all very interested in our satisfaction and they were able to provide an attractive offer for our trade-in and subsequent purchase of a 2010 CRV. This was not our first experience with Coggin Honda of Jacksonville, nor will it be our last. We purchased our Accord four years ago from Coggin Honda, and have continued to return with it for all scheduled services and maintenance; always receiving the highest level of customer service. A "thank you" also to Andrew Sims, Customer Service Manager. Andrew is a very busy man, however, our observations have been that he is never too busy for a customer, or to demonstrate his genuine enjoyment towards the company he represents, or the care and compassion towards the people he interacts with. Thank you, to all of the staff at Coggin Honda, we look forward to our ongoing relationship in the future. More

As soon as we walked in we met our sales man Carlos. As soon as we walked in we met our sales man Carlos. Carlos was amazing! He was patient and answered all our questions sometimes more than once. He n As soon as we walked in we met our sales man Carlos. Carlos was amazing! He was patient and answered all our questions sometimes more than once. He never pressured us and made us feel completely comfortable. Not only have I already recommended him but we will be returning to him for our next purchase. When it came to price as well as our trade in value honda was more than fair then went above and beyond. My husband was in from Iraq for two weeks and they definitely made this a relaxing and pleasurable experience. Me and my husband give this a 5 out of 5. More